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Search transcripts

The calendar on the left, allows you to trace the conversations within a certain period of time.

search trascripts chatbot by date range

The search bar allows you to search through the listed conversations.

how to search chatbot transcripts

The selector highlighted in the figure below, enables (or disables) the case sensitive search.

how to select case sensitive search in chatbot transcripts

It is also possible to carry out a search within the text of the messages, by enabling the appropriate selector:

how to search messages inside chatbot transcripts