AI CHATBOT
WITH TRIPLE INTELLIGENCE
![AI chatbot platform AI chatbot platform](https://i0.wp.com/crafter.ai/wp-content/uploads/2023/12/AI-chatbot-platform.webp?resize=1045%2C1280&ssl=1)
Crafter.ai is the platform for creating chatbots that combine different types of conversational AI.
Our AI chatbots personalize the conversation experience by integrating the artificial intelligence that best suits to your needs and personalizing messages on users’ profiles.
Choose the intelligence of your AI chatbot among generative AI, machine learning, flows and rules and automate your conversations.
No Credit Card required
No Coding required
![AI chatbot platform AI chatbot platform](https://i0.wp.com/crafter.ai/wp-content/uploads/2023/12/AI-chatbot-platform.webp?resize=1045%2C1280&ssl=1)
what can you obtain
with our chatbots
CONTACT CENTER
COSTS SAVING
- 70%
Costs optimization, better management of contact center resources, facilitate your agents’ focus agenti on value added activities, self customer care.
TRAINING
COSTS SAVING
- 60%
Operators’ training on the job, automatic production and suggestion of responses, analysis of messages and source touchpoints.
CONVERSION RATE
DIGITAL SALES
- 23%
Increase in conversion rate and lead generation, increase in sales opportunities, live engagement in every stage of sales funnel
REDEMPTION
DIGITAL MARKETING
- 19%
Better tergeting and costs’ optimization of marketing campaigns, multi-channel engagement and customization of user’s experience
FIND OUT HOW
TO BENEFIT YOUR BUSINESS
CUSTOMER
CARE
SALES
MARKETING
HUMAN
RESOURCES
OTHER
FUNCTIONS
![profilazione psicometrica chatbot profilazione psicometrica chatbot](https://i0.wp.com/crafter.ai/wp-content/uploads/2023/06/profilazione-psicometrica-chatbot.png?resize=896%2C896&ssl=1)
Customized conversational experience
Give the right message to every customer!
Crafter.ai is the first chatbot platform that integrates psychometric profiling
to adapt the messages to the user profile.
WHICH ARTIFICIAL INTELLIGENCE DO YOU NEED?
AI Chatbots with a supervised approach
GENERATIVE AI
We integrate generative AI for the automatic generation of the chatbot knowledge base through prompting, document upload, copy/paste of the web page URL, or via API.
MACHINE LEARNING
Our chatbots are able to catch and analyze contextual data to understand the different conversational intents and respond correctly, for an optimized user experience.
FLOWS AND RULES
With Crafter.ai you can use the technology that best suits your needs. For example, you can guide your users’ conversation through buttons and rule-based flows.
chatbot api integration
![AI chatbot API integration AI chatbot API integration](https://i0.wp.com/crafter.ai/wp-content/uploads/2023/12/AI-chatbot-API-integration-1.webp?resize=780%2C780&ssl=1)
Crafter.ai can be integrated into any system that exposes restful APIs to both send and receive information and create personalized omnichannel experiences at scale via WhatsApp, Web, Facebook Messenger, CRM, ERP, ecommerce platforms and other management systems.
![AI chatbot API integration AI chatbot API integration](https://i0.wp.com/crafter.ai/wp-content/uploads/2023/12/AI-chatbot-API-integration.webp?resize=780%2C780&ssl=1)
CHECK AI CHATBOT PERFORMANCE
![chatbot-analytics AI chatbot analytics](https://i0.wp.com/crafter.ai/wp-content/uploads/2023/12/chatbot-analytics-1.webp?resize=1080%2C864&ssl=1)
The analytics dashboard allows you to access conversational data exchanged between users, chatbots and customer care agents to optimize the quality of your services, intercept customer needs and constantly improve the chatbot’s performance.
![chatbot-analytics AI chatbot analytics](https://i0.wp.com/crafter.ai/wp-content/uploads/2023/12/chatbot-analytics.webp?resize=1080%2C864&ssl=1)
HUMAN IN THE LOOP in chatbots
![AI chatbot handover for call center operator AI chatbot handover for call center operator](https://i0.wp.com/crafter.ai/wp-content/uploads/2023/12/AI-chatbot-handover-for-call-center-operator-1.webp?resize=1080%2C879&ssl=1)
AI chatbots facilitate human contact in case of need of intervention by an operator.
The handover dashboard of Crafter.ai platform allows agents and supervisors to maintain a continuos control over conversations and guide artificial intelligence in managing requests (human in the loop).
![AI chatbot handover for call center operator AI chatbot handover for call center operator](https://i0.wp.com/crafter.ai/wp-content/uploads/2023/12/AI-chatbot-handover-for-call-center-operator.webp?resize=1080%2C879&ssl=1)
Some customers
![our customers with AI chatbot our customers with AI chatbot](https://i0.wp.com/crafter.ai/wp-content/uploads/2023/12/our-customers-with-AI-chatbot.webp?resize=1080%2C325&ssl=1)
A strong push towards digitalization and innovation
Precise answers while enhancing the CX
The solution integrates perfectly with our systems
AI chatbot
customers’ use cases
View and download the success stories of our AI chatbots.