With Crafter.ai I found a light and fast solution, which facilitated the customization of a complex process like ours. Thanks to Athics we have managed to significantly reduce the administrative effort related to the HR Onboarding process.
No-Code AI Platform
AI Agents Building Platform
Crafter.ai is the AI agents building platform that lets you create custom AI Agents to automate business processes, integrate artificial intelligence into existing systems, and improve operational efficiency.
No credit card required
GDPR Compliant
Our solutions
Trusted by leading companies
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-70%
contact center costs
-60%
training costs
+23%
conversion rate
+19%
marketing redemption
Average values measured across real Crafter.ai customer projects. Explore the case studies
Technology
Cutting-edge technologies in the AI agents building platform
A complete platform combining LLM, RAG and Conversation Design in a single no-code solution.
LLM
Large Language Model
Our AI Agents leverage the most advanced Large Language Models for natural, intelligent conversations with your customers.
RAG
Retrieval Augmented Generation
With RAG technology, your AI Agents respond based on your corporate knowledge base: documents, manuals, FAQs and CRM data.
Conversation Designer
No-Code Design
The visual no-code conversation designer lets you create and modify your AI Agents' conversational flows without writing a single line of code.
Multilingual
40+ supported languages
Crafter.ai supports 40+ languages with automatic language detection, allowing your AI Agents to communicate globally without additional configuration.
Solutions
AI agents building platform for every business area
From Customer Care to HR, from Marketing to Sales: Crafter.ai adapts to every business process.
Customer Care
Automate 24/7 customer support with AI Agents that resolve requests autonomously and scale without additional costs.
Sales & Marketing
Generate qualified leads, personalize campaigns and increase conversions with AI Agents integrated into your sales channels.
Human Resources
Optimize onboarding, training and HR management with AI Agents that respond to employees in real time, reducing operational load.
Other Functions
From administrative processes to logistics: Crafter.ai adapts to every business department with fully customizable AI Agents.
Analytics
The conversation analytics dashboard
Monitor your AI Agents' performance in real time. Every conversation becomes a strategic insight: volumes, satisfaction, response times and trends — all analyzed in a single view to continuously optimize your processes.
- Real-time KPIs: conversations, satisfaction, response times
- Trend analysis to identify traffic peaks
- Automatic detection of the most requested topics
- Exportable reports for team analysis and sharing
Integrations
Integrate Crafter.ai with your systems
RESTful APIs, webhooks and MCP (Model Context Protocol) support to connect Crafter.ai to any business system. Native integration with the most widely used communication channels.
WhatsApp
Web Chat
Facebook Messenger
CRM
ERP
Email
Voicebot
Slack
Human in the Loop
HUMAN IN THE LOOP
AI agents facilitate human contact when the need for operator intervention is detected. The handover dashboard allows maintaining control over conversations.
Automatic escalation detection
Real-time handover dashboard
Full conversation history
Full control and human supervision
Analytics
Monitor the performance of your AI Agents
Comprehensive dashboard with real-time KPIs, conversation analytics, resolution rates and much more to continuously optimize your AI Agents.
Real-time KPIs
Monitor conversations, satisfaction and response times instantly.
Semantic analysis
Understand the most frequent topics and real needs of your customers.
Continuous optimization
Identify gaps and improvements to continuously optimize performance.
Clients
What our clients say
The innovation entrusted to Athics, with the development of a virtual assistant, allows us to guarantee a rapid and qualified flow of information transfer, give precise answers that enhance the experience of our customers and draw on conversation analytics data, that we can use to improve our services.
We chose Crafter.ai because it was the solution that, best of all, allowed us to obtain excellent results, in a simple and extremely usable way for our customers, integrating perfectly with our systems.
Read our customer success stories
Discover how leading companies are transforming their processes with Crafter.ai AI Agents.
See success stories FAQ
Frequently asked questions about Crafter.ai
Crafter.ai is the no-code AI Agents Studio that lets companies build custom AI Agents to automate customer service, help desk, sales, marketing and HR processes. Unlike a traditional chatbot, an AI Agent built with Crafter.ai understands context through Large Language Models (LLMs), retrieves up-to-date information from company documents with RAG technology, and can take actions by integrating with CRM, ERP, email and ticketing systems. The platform is designed for business teams — marketing, customer care, IT and HR — who want to cut operational costs and improve response times without relying on software development. With support for 40+ languages and Human-in-the-Loop controls, AI Agents work around the clock while keeping human oversight where it matters.
What is Crafter.ai?
Crafter.ai is the no-code AI Agents Studio by Athics s.r.l. that lets you build enterprise AI Agents able to understand natural language, integrate with business systems and automate conversations and processes. It combines LLM, RAG and Conversation Design in a single platform.
Do I need to know how to code to use Crafter.ai?
No. Crafter.ai is a no-code platform: AI Agents are designed visually, without writing code. Marketing, customer care and HR teams can build and update agents on their own, while developers remain free to extend functionality through APIs and webhooks.
How much does Crafter.ai cost?
Crafter.ai uses a pay-as-you-go model with no subscription: it starts from a minimum €20 top-up equal to 100 million tokens. A free 30-day trial is also available, with no credit card required.
Which large language models (LLMs) does Crafter.ai support?
Crafter.ai is model-agnostic: it integrates the leading Large Language Models on the market and RAG technology to ground answers in your business data, avoiding lock-in to a single provider.
Is Crafter.ai GDPR compliant?
Yes. Crafter.ai is built for the European market and is compliant with GDPR and the AI Act. Your data stays under your company's control, and the platform includes Human-in-the-Loop mechanisms for human oversight of conversations.
How long does it take to launch the first AI Agent?
Thanks to the no-code approach and industry-specific preconfigured templates, your first AI Agent can go live in a few days. Timelines depend on the complexity of integrations with business systems such as CRM, ERP and Email.
Progetto finanziato con il concorso di risorse dell'Unione Europea, dello Stato italiano e della Regione Lombardia nell'ambito del Programma Operativo Regionale FESR 2014-2020 — Asse I "Ricerca, sviluppo tecnologico e innovazione" — Azione I.1.b.1.3 "Supporto alle attività collaborative di R&S per lo sviluppo di nuove tecnologie sostenibili, di nuovi prodotti e servizi".