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How to search for bot misses

It is possible to search among the bot’s missed messages by using an appropriate filtering field, as shown in the figure:

misses search box

Use this field to filter missed messages by text inputs (name, keywords, description).

search chatbot miss text field

Use the calendar icon to filter missed messages by data.

calendar field chatbot miss

Select which missed messages to visualize: if generated after deployment, testing area or both.

testing and production fields

Click the “Remove filters” button, to visualize the full list of missed messages, sorted by order of entry.

how to remove filters in misses search box

NB: test missed messages are those generated during the “preview” step of our wizard.