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User interface overview

The “Bot Factory” is the home page from which you can access the list of the bots assigned to you, or to start creating your first bot by clicking on the “+” button on the top right.

how can I create a chatbot

All your chatbots will appear on this page as shown in the figure below:

bot factory chatbot platform overview

Select your chatbot by scrolling down the list of available bots. The menu on the right will give you quick access to the various steps of the platform: set up, teach, improve, training, preview, deploy.

how can I read analytics, delete a chatbot and duplicate my chatbot

Click on the “three dots” to quickly access the transcripts of the bot:

how can I read chatbot transcipts

Use the three-dot button to quickly access the bot’s analytics:

how can I read chatbot analytics

Duplicate your chatbot:

how can I duplicate a chatbot

Or delete the chatbot:

how can I delete a chatbot

Use the arrow keys to navigate the list of your chatbots:

how can I switch chatbot

On the left side, click the “info” icon to get a quick view of your chatbot’s parameters:

how can I read chatbot information

A window will open with some information about your bot:

Use the menu on the top right to read the platform notifications:

how can I read chatbot platform notifications

Use the last icon of the menu on the top right to edit the data of your user profile, subscription, team or access the handover (if you have it activated):

how can I access to profile information