Our customers’
success stories
![chatbot sorgenia pre sales use case chatbot sorgenia pre sales use case](https://i0.wp.com/crafter.ai/wp-content/uploads/2023/07/chatbot-sorgenia-pre-sales-use-case.jpg?resize=896%2C896&ssl=1)
SORGENIA – PRE – SALES
Gea is Sorgenia‘s pre-sales virtual assistant: the chatbot responds to 98% of customers‘ requests independently and is capable to execute specific sales objectives
![Order management chatbot use case mwfep Order management chatbot use case mwfep](https://i0.wp.com/crafter.ai/wp-content/uploads/2023/07/Order-management-chatbot-use-case-mwfep.jpg?resize=1024%2C1024&ssl=1)
MW.FEP – Order Management Chatbot
MW.FEP’s chatbot streamlines the management of B2B orders in the manufacturing industry, providing essential company service information and simplifying the process of finding orders and products.
![whatsapp chatbot marketing engagement use case tlc marketing whatsapp chatbot marketing engagement use case tlc marketing](https://i0.wp.com/crafter.ai/wp-content/uploads/2023/08/whatsapp-chatbot-marketing-engagement-use-case-tlc-marketing.jpg?resize=1024%2C1024&ssl=1)
TLC – Whatsapp Engagement Chatbot Marketing
Frankie is the whatsapp engagement marketing chatbot created with the CRAFTER.AI platform for TLC Marketing Italia.
The chatbot supports the partner engagement strategy and feedback request on the company’s promotional campaigns.
The virtual assistant uses the WhatsApp channel to proactively establish an outbound communication channel with the TLC Marketing partner network.
![chatbot sorgenia post sales use case chatbot sorgenia post sales use case](https://i0.wp.com/crafter.ai/wp-content/uploads/2023/07/chatbot-sorgenia-post-sales-use-case.jpg?resize=896%2C896&ssl=1)
SORGENIA – POST – SALES
Not only pre-sales: the Gea virtual assistant supports Sorgenia‘s post-sales service 24/7, providing assistance and facilitating the execution of self-care operations
![chatbot adf customer service use case chatbot adf customer service use case](https://i0.wp.com/crafter.ai/wp-content/uploads/2023/07/chatbot-adf-customer-service-use-case.jpg?resize=896%2C896&ssl=1)
ADF – SELF CUSTOMER CARE
Flùvia is AdF– Acquedotto del Fiora‘s virtual assistant that supports customer service self-care interactions. The chatbot answers questions about the Company‘s services and provides information on planned maintenance interventions
![chatbot use case hello vacanze - Booking and travel quotation chatbot chatbot use case hello vacanze - Booking and travel quotation chatbot](https://i0.wp.com/crafter.ai/wp-content/uploads/2023/09/chatbot-use-case-hello-vacanze-Booking-and-travel-quotation-chatbot.png?resize=1024%2C1024&ssl=1)
hello vacanze – travel chatbot
The travel chatbot solution guides customers’ booking process by generating travel quotations and supports customer service by handling a huge number of requests.
![help desk service chatbot ekanban use case help desk service chatbot ekanban use case](https://i0.wp.com/crafter.ai/wp-content/uploads/2023/08/help-desk-service-chatbot-ekanban-use-case.jpg?resize=1024%2C1024&ssl=1)
E-kanban – Help Desk Chatbot
e-Kanbot is the help desk chatbot that supports the assistance service of the e-Kanban platform: a software for managing accounting and organizational processes. e-Kanbot is a Q&A automation chatbot designed to simplify the access to the platform’s Help Center.
![conversational AI for legal services conversational AI for legal services](https://i0.wp.com/crafter.ai/wp-content/uploads/2024/03/conversational-AI-for-legal-services.png?resize=1024%2C1024&ssl=1)
Lex Lux Law – AI for Legal Services
AI contract is a technological solution that aims to make law services accessible and easy to use. The platform integrates a document composing chatbot to support the drafting of contracts with legal validity. In order to create a contract, users just need to type the contract they need and follow the instructions of the chatbot.
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