by Eleonora | May 19, 2022 | crafter.ai-EN
No code chatbot – Lack of qualified developers and the need to accelerate development times by reducing costs, favor the rise of Software as a Service and No Code AI platforms. Organizations can purchase Enterprise software from a vendor, rent it from a SaaS...
by Eleonora | Apr 21, 2022 | crafter.ai-EN
Virtual assistants for marketing – Social media and instant messaging are today integrant part of companies’ marketing stragey. Opening of a two-way dialogue and personalized communication with the customer is the basis for building relationships and own a...
by Eleonora | Apr 7, 2022 | crafter.ai-EN
HR virtual assistants – Implementing new technologies to support the workforce is one of the key ways organizations can respond to the needs of their employees. The Oracle “Workplace Intelligence Ai @ work 2021” study finds that 85% of workers...
by Eleonora | Mar 3, 2022 | crafter.ai-EN
Warehouse automation – Gartner research “Chief Supply Chain Officer Leadership Vision 2022” identifies 3 critical areas in supply chain management in 2022. Faced with the shortage of materials, global interconnection, the growing attention to...
by Eleonora | Feb 24, 2022 | crafter.ai-EN
AI inside your company – The research “Artificial Intelligence and the Future of Work” by researchers at MIT – Massachussets Institute of Technology (Thomas W. Malone, Daniela Rus, and Robert Laubacher) clearly states that fears that bringing...
by Eleonora | Feb 17, 2022 | crafter.ai-EN
Customer engagement with chatbots – Customer expectations are growing while artificial intelligence and conversational AI are changing communication between customers and brands. This is why it is important to proactively engage customers and prospects. customer...
by Eleonora | Feb 10, 2022 | crafter.ai-EN
Customer service virtual assistants – 57 billion conversations happen every year in contact centers around the world, while 1.2 trillion USD is spent on voice calls in contact centers globally.On the other hand, as showed in Markets&Markets Research,...
by Eleonora | Feb 3, 2022 | crafter.ai-EN
Working with AI – Artificial intelligence is changing the way users interact with organizations, but also the way they work, favoring the emergence of new professionals. In the specific context of Conversational AI, for example, the more structured companies are...
by Eleonora | Jan 27, 2022 | crafter.ai-EN
Customer Care with AI – In the era of “customer centricity”, the value of customer care service is measured by the ability to generate customer satisfaction and loyalty. How? The panel of Customer Care Executives interviewed by CCW – Contact...
by Eleonora | Jan 20, 2022 | crafter.ai-EN
Conversational insights value – Every day 2.5 quintillion bytes of data are created globally to serve the sales force or marketing, or to guide the strategy of positioning new products on the market. Artificial intelligence and machine learning tools make it...
