NLU (Natural Language Understanding) is a technology that helps chatbots understand human natural language. In practice, it allows the chatbot to understand what the user is saying and to respond accordingly in a sensible way. Thanks to the NLU, the chatbot can learn to recognize user intentions, questions and requests, and provide an appropriate response. In a nutshell, the NLU is the technology that allows chatbots to communicate with users in a natural and intuitive way, like a human to human conversation.
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