conversational AI chatbot platform crafterai user guide


In this documentation, you will find everything you need to start automating your business conversations through our virtual assistants.

Each chapter will guide you step by step to discover our platform: from login and navigation information to the user interface overview, from creating a team to assigning the roles of the people who will work on the bot.

You can start creating your first bot by following the steps in the Bot Factory and you will find out how to independently add features to your chatbot and how to improve it day after day from the “Improve” section.

You will be able to discover all the features of the handover module and get information on how to consult the analytics and transcripts of the conversations.

Are you ready? Continue reading by clicking on an item below.