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Types of flows

When you start building a conversational flow you can choose between 3 types of actions:

  • the bot exits the flow
  • the bot replies
  • the bot asks
  • the bot calls an external API
  • the bot executes some code
  • the bot evaluates some conditions
how to select a type of flow

To select the type, click on the block drop-down menu as shown in the figure:

how to select a chatbot flow

Each option contains other subsequent functions that we will see in the next chapters.