The “Think” step opens an interactive chat, to collect the basic set up information of your chatbot.
Answer the questions to move further with the next steps.
Select the team
The platform asks the question: “Which teams owns this new bot?” Every bot you create can be seen by other teams within the platform.
Select the team you want to make your bot accessible to.
This option allows you to speed up the construction of the bot, proceeding in parallel with the other people in your team.
Language of the bot
“Which language should it speak?”: Select the language you want your chatbot to speak. If you need to manage multiple languages you will need to create a bot for each language.
DESCRIBE THE ROLE OF THE BOT
Now all you have to do is describe what your chatbot will be able to do.
This will help pre-generate questions that can be refined later and serve as a starting point for the bot. Ex. “My company has an e-commerce of sportswear and I would like to highlight the vastness of our catalog.”
If you are having trouble describing the role of your chatbot, click on the “examples” label to get some ready-to-use prompts, as shown in the image below:
Click on the “confirm” button to proceed.
You have now completed the initial settings step.
Click on “ok, let’s go ->” to continue creating your chatbot.
At this point the platform will start creating the chatbot’s knowledge base, an operation that will last about 7-10 seconds.
Once the upload is complete, the platform will have generated your knowledge base ready to be uploaded to your bot.
Select all the proposed questions or select the ones you do not want to load, then click on the save icon and close the window.
Read on to find out how to add functionality to your chatbot.