To activate the Whatsapp channel, it is necessary to acquire a telephone number with Twilio operator and subscribe to the service, as well as, receiving the relative authorizations for usage.
Once these steps will be completed, all you have to do is fill in the appropriate fields within the platform connector.
![whatsapp chatbot connector](https://i0.wp.com/crafter.ai/wp-content/uploads/2023/04/integrazione-chatbot-API-con-whatsapp.png?resize=1024%2C358&ssl=1)