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How to search for bot misses

It is possible to search among the bot’s missed messages by using an appropriate filtering field, as shown in the figure:

how to search chatbot misunderstanding

Use this field to filter missed messages by text inputs (name, keywords, description).

Use the calendar icon to filter missed messages by data.

Select which missed messages to visualize: if generated after deployment, testing area or both.

Click the “Remove filters” button, to visualize the full list of missed messages, sorted by order of entry.

NB: test missed messages are those generated during the “preview” step of our wizard.