Our customers’
success stories
our innovative technology to achieve
new business goals
SORGENIA – PRE – SALES
Gea is Sorgenia‘s pre-sales virtual assistant: the chatbot responds to 98% of customers‘ requests independently and is capable to execute specific sales objectives
VEGA – GENERATIVE AI CUSTOMER SERVICE AUTOMATION CHATBOT
Bruno is Vega Carburanti’s self care automation chatbot that provides assistance, facilitates access to the “My Vega” reserved area and answers questions about the company’s products and services.
HUMANITAS – HR ONBOARDING CHATBOT
NUOVE ENERGIE – HELP DESK & LEAD GENERATION CHATBOT
On is Nuovenergie Spa’s helpdesk virtual assistant that manages 1st level assistance and integrates the lead generation functionality to facilitate the follow-up of requests by agents.
MW.FEP – Order Management Chatbot
MW.FEP’s chatbot streamlines the management of B2B orders in the manufacturing industry, providing essential company service information and simplifying the process of finding orders and products.
TLC – Whatsapp Engagement Chatbot Marketing
Frankie is the whatsapp engagement marketing chatbot created with the CRAFTER.AI platform for TLC Marketing Italia.
The chatbot supports the partner engagement strategy and feedback request on the company’s promotional campaigns.
The virtual assistant uses the WhatsApp channel to proactively establish an outbound communication channel with the TLC Marketing partner network.
SORGENIA – POST – SALES
Not only pre-sales: the Gea virtual assistant supports Sorgenia‘s post-sales service 24/7, providing assistance and facilitating the execution of self-care operations
ADF – SELF CUSTOMER CARE
Flùvia is AdF– Acquedotto del Fiora‘s virtual assistant that supports customer service self-care interactions. The chatbot answers questions about the Company‘s services and provides information on planned maintenance interventions
hello vacanze – travel chatbot
The travel chatbot solution guides customers’ booking process by generating travel quotations and supports customer service by handling a huge number of requests.
E-kanban – Help Desk Chatbot
e-Kanbot is the help desk chatbot that supports the assistance service of the e-Kanban platform: a software for managing accounting and organizational processes. e-Kanbot is a Q&A automation chatbot designed to simplify the access to the platform’s Help Center.
Lex Lux Law – AI for Legal Services
AI contract is a technological solution that aims to make law services accessible and easy to use. The platform integrates a document composing chatbot to support the drafting of contracts with legal validity. In order to create a contract, users just need to type the contract they need and follow the instructions of the chatbot.
Precision Skating – AI Agents for sporting clubs
Hot Shivers Bot is the AI Agent for sporting clubs that supports the communication activities and registration requests of Precision Skating Club of Milan.
Articles From
our Blog
conversational AI and
psychometric profiling.
AI agents in customer service
From the contents of the Athics webinar “Ai for customer experience”, an excerpt of how AI agents in customer service are transforming the customer care model.
gpt travel ai agents to innovate the travel industry
GPT Travel AI Agents are leading the revolution in the tourism sector, optimizing operations and travel experiences.
A quick guide to AI Agents
What are AI agents and how to create the technology that is revolutionizing the artificial intelligence sector.