Our customers’
success stories
SORGENIA – PRE – SALES
Gea is Sorgenia‘s pre-sales virtual assistant: the chatbot responds to 98% of customers‘ requests independently and is capable to execute specific sales objectives
VEGA – GENERATIVE AI CUSTOMER SERVICE AUTOMATION CHATBOT
Bruno is Vega Carburanti’s self care automation chatbot that provides assistance, facilitates access to the “My Vega” reserved area and answers questions about the company’s products and services.
MW.FEP – Order Management Chatbot
MW.FEP’s chatbot streamlines the management of B2B orders in the manufacturing industry, providing essential company service information and simplifying the process of finding orders and products.
TLC – Whatsapp Engagement Chatbot Marketing
Frankie is the whatsapp engagement marketing chatbot created with the CRAFTER.AI platform for TLC Marketing Italia.
The chatbot supports the partner engagement strategy and feedback request on the company’s promotional campaigns.
The virtual assistant uses the WhatsApp channel to proactively establish an outbound communication channel with the TLC Marketing partner network.
SORGENIA – POST – SALES
Not only pre-sales: the Gea virtual assistant supports Sorgenia‘s post-sales service 24/7, providing assistance and facilitating the execution of self-care operations
ADF – SELF CUSTOMER CARE
Flùvia is AdF– Acquedotto del Fiora‘s virtual assistant that supports customer service self-care interactions. The chatbot answers questions about the Company‘s services and provides information on planned maintenance interventions
hello vacanze – travel chatbot
The travel chatbot solution guides customers’ booking process by generating travel quotations and supports customer service by handling a huge number of requests.
E-kanban – Help Desk Chatbot
e-Kanbot is the help desk chatbot that supports the assistance service of the e-Kanban platform: a software for managing accounting and organizational processes. e-Kanbot is a Q&A automation chatbot designed to simplify the access to the platform’s Help Center.
Lex Lux Law – AI for Legal Services
AI contract is a technological solution that aims to make law services accessible and easy to use. The platform integrates a document composing chatbot to support the drafting of contracts with legal validity. In order to create a contract, users just need to type the contract they need and follow the instructions of the chatbot.
Articles From
our Blog
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What to do when you can’t develop a feature? - Even the oldest developers can experience the writer’s block. The day will come when we don’t know how to solve that feature and we get bogged down for hours and hours or worse for many days, but are we sure it’s...
AI Hidden Problems
1. Intro AI Hidden Problems - Despite having been around for more than 50 years, AI is perceived by many as still being in its infancy. For sure a 20 years long winter has been helping a lot in looking at AI as a newborn more than a middle-age trying to get back in...
Benefits of artificial intelligence for operations
Benefits of artificial intelligence for operations - 70 years ago, in 1950, Alan Turing proposed the Turing Test as a method for measuring the intelligence of a machine. In the same year Isaac Asimov published his Three Laws of Robotics. The first raised a challenge...