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Difference between RPA and AI Agents

Difference between RPA and AI Agents

Business automation is now a strategic lever to increase efficiency, reduce operating costs and improve customer experience. Two technologies are often at the center of this process: RPA and AI Agents. Although both aim to automate processes, they are based on very...
chatbots in Manufacturing

chatbots in Manufacturing

In the context of Industry 4.0, the integration of advanced technologies is essential to improve productivity, quality and safety in production processes. Among these, chatbots in manufacturing emerge as key tools for intelligent automation, offering real-time support...
Virtual Agents for Banking

Virtual Agents for Banking

Virtual agents for banking are intelligent systems based on conversational and generative artificial intelligence, designed to interact with customers and operators through natural language, in a fluid, contextual and increasingly human way. Powered by large language...
Which is the difference between chatbots and voicebots?

Which is the difference between chatbots and voicebots?

In recent years, the conversational AI market, which includes chatbots and voicebots, has grown at a compound annual growth rate (CAGR) of 22% between 2020 and 2025, reaching nearly $14 billion by 2025. According to Deloitte and Gartner, approximately 70% of...