//Bing Web master tools
self service customer care

self service customer care

In today’s digital world, customers expect fast, personalized support available 24/7. Organizations can meet these demands through self service customer care solutions. Gartner predicts that by 2029, agentic artificial intelligence will autonomously resolve 80% of the...
Chatbots in the Energy Market

Chatbots in the Energy Market

The Energy & Utilities sector is a “service-oriented” business by definition and chatbots in the Energy market are able to bring the service provided to the highest levels. The customer experience and the level of satisfaction of the customers of companies...
Exploring technology in call center

Exploring technology in call center

In an era where 86% of consumers are willing to pay more for a better customer experience (Source: Deloitte), offering fast, accurate, and 24/7 support through technology in call center is an essential competitive advantage. The use of technology in call centers...