//Bing Web master tools
ai for a personalized customer experience

ai for a personalized customer experience

According to a survey conducted by Forrester Consulting in September 2022 and commissioned by CSG Systems International: among over 480 CX executives, 60% said they have invested in customer engagement solutions (CES) in response to users’ changing expectations...
ai first – ai EVERYWHERE

ai first – ai EVERYWHERE

Artificial intelligence is confirmed as a “trending topic” which attracts the attention of companies, institutions, professionals, research centres, universities and students.In particular, the news in the field of generative AI and the release of Chat...
chat gpt 3 and no code ai: together they win

chat gpt 3 and no code ai: together they win

Chat GPT – 3 and No Code AI – In less than a week after launch, Chat GPT-3 reached 1 million users and filled the social feeds of thousands of users, thrilled by the exceptional capabilities of answering the most disparate questions and by the bot’s...
Conversational AI: trends 2023

Conversational AI: trends 2023

2023 trends conversational ai: We are in that time of the year in which we look back at what has been done in the previous months and list the good proposals for the coming year. One fact is certain: artificial intelligence is transforming markets and organizations of...
WORKING WITH AI

WORKING WITH AI

Working with AI – Artificial intelligence is changing the way users interact with organizations, but also the way they work, favoring the emergence of new professionals. In the specific context of Conversational AI, for example, the more structured companies are...
2022 Customer Experience Trends

2022 Customer Experience Trends

Customer experience with AI – Customer centricity, sustainability, automation and innovation: these are the trends that will shape the customer care strategy of companies that want to compete on the market in 2022. These trends are further accelerated by...