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future proof technologies

future proof technologies

AI hyperautomation in business companies – A mix of new technologies, market needs and new corporate dynamics is changing the way we work, make transactions and handle our daily life activities. As reported in Pega Systems Report “Future Proof Technologies 2025”...
conversational ai in education

conversational ai in education

Conversational AI in education – Nowadays, response times and user experience can make the difference with users interaction and education players like Universities cannot underestimate the added value of artificial intelligence to streamline interactions with...
the difference between chatbots and bots

the difference between chatbots and bots

WHAT’S THE DIFFERENCE between Robotic Process Automation and Conversational AI? Robotic Process Automation applies to processes that do not include any type of interaction via chat and is aimed at eliminating inefficiencies, increasing the speed and performance...
chatbots in Manufacturing

chatbots in Manufacturing

In the context of Industry 4.0, the integration of advanced technologies is essential to improve productivity, quality and safety in production processes. Among these, chatbots in manufacturing emerge as key tools for intelligent automation, offering real-time support...
virtual agents for banking

virtual agents for banking

Virtual agents for banking – Virtual assistants represent a great resource in finance and banking, as well as in every other business market. Today the majority of people use applications for mobile banking, that cannot provide instant response or gather...
chatbot or voicebot? that is the question.

chatbot or voicebot? that is the question.

Chatbots and voicebots – Customer satisfaction is the basis of every business’ success and when we talk about “satisfaction” we mean easy interaction, accuracy and quality of information. Deloitte study “Chat, Talk, Touch” reports that over 70%...