AI sales agents
AI sales agents are autonomous applications designed to analyze and learn from sales and customer data, performing tasks with minimal or no human interaction.
These agents can handle a variety of functions, including interacting with early-stage customers, qualifying leads, scheduling meetings, and creating quotes.
Availability
No leads will be lost with 24/7 responses.
Personalization
Tailored responses based on customer data.
productivity
Sales Ai agents qualify leads and schedule meetings, freeing up time for humans to focus on relationships.
SORGENIA AI SALES AGENTS
Sorgenia’s presales AI agent, called Gea, is designed to provide customer support in different areas.
It manages questions relating to pricing and offers, information on available services and supports the user in choosing the most suitable energy plan.
The chatbot integrates a quote calculator capable of generating updated offers by sending information directly to the CRM.
Gea offers quick and autonomous responses, helping to improve the customer experience and simplify the information process before purchasing.
sales AI agents platform
AI LEAD
GENERATION AGENTS
Integrating AI sales agents into the lead generation process allows companies to identify and nurture prospects in a more effective, personalized and scalable way, optimizing resources and improving sales results.
Crafter.ai allows you to integrate lead generation AI Agents capable of collecting user data, offering lead magnets, integrating the information into a CRM and notifying the sales team.
Furthermore, it is possible to analyze the conversation in order to adapt messages to the user’s psychometric profile.
find out how they achieve your goals
Crafter.ai analytics dashboard offer detailed insight into interactions between customers and AI sales agents.
This functionality allows you to monitor specific KPIs of the sales process, allowing you to evaluate the performance of campaigns, identify the most effective promotions, recognize abandonment points in the customer journey and fully understand customer needs.
Through conversation analytics, it is possible to analyze key metrics such as lead conversion rate, supporting the optimization of sales strategies and the adaptation of offers based on customer behaviors and preferences.
sales AI agents
Application Overview
Sales team support
Always-on virtual assistant getting access to customer data and personalized reminders for sales team.
Onboarding & customer retention
AI sales agents guide the onboarding experience, answer questions and create personalized training materials.
Up-selling & Cross-selling
Up-selling and cross-selling proposals customized based on the customer’s purchase history and interests.
Lead generation
AI agents collect customer contact information to facilitate sales team follow-up activities.
Personalized offers
AI agents can create tailored proposals based on customer behavior and preferences.
Follow up
AI agent can launch surveys to collect feedback and send follow up requests or personalized messages.
Sales AI agents market
Sales AI Agents Numbers
The adoption of sales AI agents is transforming the sales industry, with a quantifiable impact on business results. According to a research from Duke University, companies that use AI record a 6.2% increase in sales and a 7% improvement in customer satisfaction. McKinsey highlights that integrating AI into business processes can lead to a revenue growth between 3% and 15%, with an increase in ROI on sales between 10% and 20%. Accenture reports that some companies have seen lead conversion rates increase by up to 30% thanks to the use of AI.
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Increased ROI on sales generated by AI
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Growth in revenues generated by AI
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GenAI adoption rate over the next 3 years
About us
Our customers
The adoption of conversational AI has strengthened our omnichannel strategy and improved the user experience.
We can open a two-way communication channel with our partners, receive instant feedback and provide assistance.
Insights
Implementing an AI sales agent into your business process means increasing efficiency, conversions and personalization. Here are some examples and use cases.
8 benefits of sales chatbots
Chatbots are revolutionizing interactions between businesses and customers, becoming an increasingly common presence in online businesses. In this article we explore eight key benefits of sales chatbots, from ongoing support to conversation management, from data analysis to reducing training costs.
Increase customer engagement with chatbots
Conversational AI is the technology that allows companies to establish a real dialogue with their customers, thanks to the implementation of AI agents that respond in real time to user requests and engage them through their preferred channels.
Sorgenia's pre-sales chatbot
The Gea virtual assistant, developed with the Crafter.ai platform, has been in production on Sorgenia channels since the beginning of 2020. The virtual assistant supports the customer journey of Sorgenia customers, as part of the company’s presales service.
Sorgenia's post-sales chatbot
The Gea virtual assistant, integrated into the after-sales service, responds to the need to provide a self-customer care channel that is always accessible and fast. The solution allows you to leverage interactions with customers to increase customer satisfaction and up-selling and cross-selling opportunities.