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HOW AI IN TELCO IS TRANSFORMING THE TELECOMMUNICATIONS INDUSTRY

HOW AI IN TELCO IS TRANSFORMING THE TELECOMMUNICATIONS INDUSTRY

“AI in Telco” refers to the set of artificial intelligence technologies, applications and solutions developed specifically for the telecommunications sector. In practice, it is the strategic use of AI to improve all the key areas of a Telco operator, such as: Customer...
Voice Ai agents

Voice Ai agents

Complete Guide to the Voice AI Agents Conversation Revolution Voice AI agents are revolutionizing the way companies interact with their customers, transforming customer service, reducing operating costs and improving the user experience. This technology, based on...
chatbot or voicebot? that is the question.

chatbot or voicebot? that is the question.

Chatbots and voicebots – Customer satisfaction is the basis of every business’ success and when we talk about “satisfaction” we mean easy interaction, accuracy and quality of information. Deloitte study “Chat, Talk, Touch” reports that over 70%...