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Virtual agents FOR INSURANCE

Virtual agents FOR INSURANCE

Virtual agents for insurance – Insurance companies recognize the potential of artificial intelligence solutions in terms of customer experience. As IBM reports, 95% of insurance executives are planning to invest in AI, while insurance companies that have already...
Difference between RPA and AI Agents

Difference between RPA and AI Agents

Business automation is now a strategic lever to increase efficiency, reduce operating costs and improve customer experience. Two technologies are often at the center of this process: RPA and AI Agents. Although both aim to automate processes, they are based on very...
chatbots in Manufacturing

chatbots in Manufacturing

In the context of Industry 4.0, the integration of advanced technologies is essential to improve productivity, quality and safety in production processes. Among these, chatbots in manufacturing emerge as key tools for intelligent automation, offering real-time support...
Virtual Agents for Banking

Virtual Agents for Banking

Virtual agents for banking are intelligent systems based on conversational and generative artificial intelligence, designed to interact with customers and operators through natural language, in a fluid, contextual and increasingly human way. Powered by large language...
chatbot or voicebot? that is the question.

chatbot or voicebot? that is the question.

Chatbots and voicebots – Customer satisfaction is the basis of every business’ success and when we talk about “satisfaction” we mean easy interaction, accuracy and quality of information. Deloitte study “Chat, Talk, Touch” reports that over 70%...
artificial intelligence in healthcare

artificial intelligence in healthcare

AI in healthcare – According to Accenture, beyond 40% of healthcare executives, consider AI as the technology that will have the main impact in healthcare field in the upcoming three years. Technologies such as machine learning and predictive analysis are...