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Virtual agents FOR INSURANCE

Virtual agents FOR INSURANCE

Virtual agents for insurance – Insurance companies recognize the potential of artificial intelligence solutions in terms of customer experience. As IBM reports, 95% of insurance executives are planning to invest in AI, while insurance companies that have already...
the difference between chatbots and bots

the difference between chatbots and bots

WHAT’S THE DIFFERENCE between Robotic Process Automation and Conversational AI? Robotic Process Automation applies to processes that do not include any type of interaction via chat and is aimed at eliminating inefficiencies, increasing the speed and performance...
chatbots in Manufacturing

chatbots in Manufacturing

In the context of Industry 4.0, the integration of advanced technologies is essential to improve productivity, quality and safety in production processes. Among these, chatbots in manufacturing emerge as key tools for intelligent automation, offering real-time support...
virtual agents for banking

virtual agents for banking

Virtual agents for banking – Virtual assistants represent a great resource in finance and banking, as well as in every other business market. Today the majority of people use applications for mobile banking, that cannot provide instant response or gather...
chatbot or voicebot? that is the question.

chatbot or voicebot? that is the question.

Chatbots and voicebots – Customer satisfaction is the basis of every business’ success and when we talk about “satisfaction” we mean easy interaction, accuracy and quality of information. Deloitte study “Chat, Talk, Touch” reports that over 70%...
artificial intelligence in healthcare

artificial intelligence in healthcare

AI in healthcare – According to Accenture, beyond 40% of healthcare executives, consider AI as the technology that will have the main impact in healthcare field in the upcoming three years. Technologies such as machine learning and predictive analysis are...