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Journey into Artificial Intelligence IN ITALY

Journey into Artificial Intelligence IN ITALY

In recent years, the Government has promoted a national strategy for artificial intelligence in Italy, focusing on three fundamental axes: research, industrial application and ethical sustainability. In this context, projects based on generative AI, machine learning...
Optimize Data Use with Database Chatbots

Optimize Data Use with Database Chatbots

In artificial intelligence applied to business, Database Chatbots represent one of the most promising evolutions to simplify access to business information. But what are they exactly? How do they work? And above all, what benefits can they bring to a company? In this...
HOW AI IN TELCO IS TRANSFORMING THE TELECOMMUNICATIONS INDUSTRY

HOW AI IN TELCO IS TRANSFORMING THE TELECOMMUNICATIONS INDUSTRY

“AI in Telco” refers to the set of artificial intelligence technologies, applications and solutions developed specifically for the telecommunications sector. In practice, it is the strategic use of AI to improve all the key areas of a Telco operator, such as: Customer...
AI for customer service

AI for customer service

According to Gartner, three technologies will drive the AI for ​​Customer Service revolution by 2028: generative AI, conversational user interfaces (CUIs), and digital customer service. These tools will enable companies to respond more quickly, accurately, and in a...
CHATBOTS AND AI AGENTS: WHAT IS THE DIFFERENCE?

CHATBOTS AND AI AGENTS: WHAT IS THE DIFFERENCE?

What is the difference between chatbots and AI agents? While we are still digesting the word “LLM” we find ourselves faced with yet another buzzword and a new technology to implement. In his recent speech at CES 2025, Nvidia CEO Jensen Huang defined the “next giant AI...