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future proof technologies

future proof technologies

AI hyperautomation in business companies – A mix of new technologies, market needs and new corporate dynamics is changing the way we work, make transactions and handle our daily life activities. As reported in Pega Systems Report “Future Proof Technologies 2025”...
Conversational AI for customer care

Conversational AI for customer care

Customer Care Conversational AI – According to IBM data, businesses spend $1.3 trillion on 265 billion customer service calls each year, generating costs for 1,3 trillions of dollars.  These costs may be dramatically reduced thanks to Conversational AI Agents,...
Conversational ai for business

Conversational ai for business

Conversational AI for business – According to a PricewaterhouseCoopers’ research, 86% of corporates are considering AI as an integrant part of their organization in 2021. Artificial intelligence is placed at the first place by 72% of Chief Information...
conversational ai in education

conversational ai in education

Conversational AI in education – Nowadays, response times and user experience can make the difference with users interaction and education players like Universities cannot underestimate the added value of artificial intelligence to streamline interactions with...
building relationships with chatbots

building relationships with chatbots

Chatbots for relationship marketing – Back in 1999 Don Peppers and Martha Rogers wrote about the potential of one to one marketing, in the publication that launched Customer Relationship Management: “The One to One Future: Building Relationships One Customer at...
Virtual Agents for Banking

Virtual Agents for Banking

Virtual agents for banking are intelligent systems based on conversational and generative artificial intelligence, designed to interact with customers and operators through natural language, in a fluid, contextual and increasingly human way. Powered by large language...