CRAFTER.AI use case
virtual assistants

In this area of ​​our website you can view
use cases that could be interesting for you.

RETAIL – CONVERSATIONAL COMMERCE

This video presents an example of how a Virtual Agent can guide the user during the purchase process within an e-Commerce portal.

BANKING – ACCOUNT APPLICATION

This video presents an example of how a Virtual Agent is able to interact with a potential customer interested in opening an online bank account.

BANKING – MORTGAGE APPLICATION

This video presents an example of how a Virtual Agent is able to interact with a potential customer interested in applying for a mortgage.

management of citizen services

This video shows a Virtual Agent able to help a citizen of the “City of the Future” asking information about the services offered by the Municipality. 

PHARMA – FIELD SUPPORT

This video shows a Virtual Agent capable of supporting a scientific rep who needs to know information regarding his performance and to access reports on the company’s information systems.

EMOTION AI – RE-HUB-ILITY project

Wearable sensors, exergame and artificial intelligence work together within the Re-hub-ility platform: the Virtual Agent presented in this video is able to support patients involved in post-hospitalization physiotherapy in home neuromotor rehabilitation.

INSURANCE – ACCIDENT REPORT

This video presents a Virtual Agent able to guide a user who needs assistance to report an accident.

INSURANCE – RENEWAL

This video presents a Virtual Agent able to guide the user along the renewal process of an expiring contract.

HR MANAGEMENT – ONBOARDING

This video presents an example of how a Virtual Agent can help a new hire employee along the Company HR onboarding process.

HR MANAGEMENT – RECRUITMENT PROCESS

This video presents a Virtual Agent able to interact with an employee that is applying to one of the open job positions available on the company intranet.

HR MANAGEMENT – VACATION REQUEST

This video presents an example of how a Virtual Agent is able to support an employee who needs to request time off.

HOSPITALITY – TOUR RESERVATION

The virtual agent presented in this video is able to guide the guest of a Resort in every moment of his stay. In this example, the virtual agent helps a customer of the Resort to book an excursion.

GREEN CRUISES | PRE BOARDING

The Virtual Agent presented in this video contact a cruise customer a few days before departure, providing reminders and useful information.

GREEN CRUISES | TOUR RESERVATION

This video shows a Virtual Agent able to help passengers that may need to book an excursion.

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