CRAFTER.AI use case
virtual assistants
In this area of our website you can view
use cases that could be interesting for you.
RETAIL – CONVERSATIONAL COMMERCE
This video presents an example of how a Virtual Agent can guide the user during the purchase process within an e-Commerce portal.
BANKING – ACCOUNT APPLICATION
This video presents an example of how a Virtual Agent is able to interact with a potential customer interested in opening an online bank account.
BANKING – MORTGAGE APPLICATION
This video presents an example of how a Virtual Agent is able to interact with a potential customer interested in applying for a mortgage.
management of citizen services
This video shows a Virtual Agent able to help a citizen of the “City of the Future” asking information about the services offered by the Municipality.
PHARMA – FIELD SUPPORT
This video shows a Virtual Agent capable of supporting a scientific rep who needs to know information regarding his performance and to access reports on the company’s information systems.
EMOTION AI – RE-HUB-ILITY project
Wearable sensors, exergame and artificial intelligence work together within the Re-hub-ility platform: the Virtual Agent presented in this video is able to support patients involved in post-hospitalization physiotherapy in home neuromotor rehabilitation.
INSURANCE – ACCIDENT REPORT
This video presents a Virtual Agent able to guide a user who needs assistance to report an accident.
INSURANCE – RENEWAL
This video presents a Virtual Agent able to guide the user along the renewal process of an expiring contract.
HR MANAGEMENT – ONBOARDING
This video presents an example of how a Virtual Agent can help a new hire employee along the Company HR onboarding process.
HR MANAGEMENT – RECRUITMENT PROCESS
This video presents a Virtual Agent able to interact with an employee that is applying to one of the open job positions available on the company intranet.
HR MANAGEMENT – VACATION REQUEST
This video presents an example of how a Virtual Agent is able to support an employee who needs to request time off.
HOSPITALITY – TOUR RESERVATION
The virtual agent presented in this video is able to guide the guest of a Resort in every moment of his stay. In this example, the virtual agent helps a customer of the Resort to book an excursion.
GREEN CRUISES | PRE BOARDING
The Virtual Agent presented in this video contact a cruise customer a few days before departure, providing reminders and useful information.
GREEN CRUISES | TOUR RESERVATION
This video shows a Virtual Agent able to help passengers that may need to book an excursion.
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