Discover the Main AI Agents Use Case
In today’s digital landscape, AI agents are essential tools for enhancing customer interactions and optimizing business processes. Thanks to artificial intelligence, AI agents are applied across various industries, providing effective and personalized solutions. Here are some significant AI agents use case that help businesses improve operational efficiency and deliver a superior user experience.
RETAIL – CONVERSATIONAL COMMERCE
This video presents an example of how a Virtual Agent can guide the user during the purchase process within an e-Commerce portal.
BANKING – ACCOUNT APPLICATION
This video presents an example of how a Virtual Agent is able to interact with a potential customer interested in opening an online bank account.
BANKING – MORTGAGE APPLICATION
This video presents an example of how a Virtual Agent is able to interact with a potential customer interested in applying for a mortgage.
management of citizen services
This video shows a Virtual Agent able to help a citizen of the “City of the Future” asking information about the services offered by the Municipality.
PHARMA – FIELD SUPPORT
This video shows a Virtual Agent capable of supporting a scientific rep who needs to know information regarding his performance and to access reports on the company’s information systems.
EMOTION AI – RE-HUB-ILITY project
Wearable sensors, exergame and artificial intelligence work together within the Re-hub-ility platform: the Virtual Agent presented in this video is able to support patients involved in post-hospitalization physiotherapy in home neuromotor rehabilitation.
INSURANCE – ACCIDENT REPORT
This video presents a Virtual Agent able to guide a user who needs assistance to report an accident.
INSURANCE – RENEWAL
This video presents a Virtual Agent able to guide the user along the renewal process of an expiring contract.
HR MANAGEMENT – ONBOARDING
This video presents an example of how a Virtual Agent can help a new hire employee along the Company HR onboarding process.
HR MANAGEMENT – RECRUITMENT PROCESS
This video presents a Virtual Agent able to interact with an employee that is applying to one of the open job positions available on the company intranet.
HR MANAGEMENT – VACATION REQUEST
This video presents an example of how a Virtual Agent is able to support an employee who needs to request time off.
HOSPITALITY – TOUR RESERVATION
The virtual agent presented in this video is able to guide the guest of a Resort in every moment of his stay. In this example, the virtual agent helps a customer of the Resort to book an excursion.
GREEN CRUISES | PRE BOARDING
The Virtual Agent presented in this video contact a cruise customer a few days before departure, providing reminders and useful information.
GREEN CRUISES | TOUR RESERVATION
This video shows a Virtual Agent able to help passengers that may need to book an excursion.
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