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What is rag technology?

What is rag technology?

RAG Technology (Retrieval Augmented Generation) is a tecnique that combines two approaches: the ability to retrieve updated information from reliable sources (retrieval) and the generation of natural language texts (generation). This combination allows you to create...
artificial intelligence in europe

artificial intelligence in europe

The market of artificial intelligence in Europe is growing: the European technological landscape is rapidly transforming thanks to the explosion of AI solutions. In Italy and the rest of the continent, AI is becoming a key tool for innovation and business...
Generative AI in Contact Centers

Generative AI in Contact Centers

The integration of Generative AI in Contact Center is changing customer care interactions. Generative AI becomes a virtual colleague to support human activity, which remains, however, central to the task of supervising, adapting, controlling and orienting the...
The real face of Generative AI

The real face of Generative AI

According to the McKinsey report, “The Economic Potential of Generative AI,” the economic potential of generative AI is estimated at between $2.6 and $4.4 trillion annually, equivalent to approximately 4–8% of global GDP. Compared to previous estimates,...
Artificial intelligence in tourism

Artificial intelligence in tourism

Artificial intelligence in tourism offers innovative solutions that improve operational efficiency, personalize the customer experience and optimize decision-making processes.According to a Gartner survey, 85% of interactions in the tourism sector will be managed...