//Bing Web master tools
Chatbots in the Energy Market

Chatbots in the Energy Market

The Energy & Utilities sector is a “service-oriented” business by definition and chatbots in the Energy market are able to bring the service provided to the highest levels. The customer experience and the level of satisfaction of the customers of companies...
Voice CHATBOTs AND IVR

Voice CHATBOTs AND IVR

In recent years, customer experience has become a central focus of business strategies, and communication channels have evolved accordingly, highlighting the importance of recognizing the difference between voice chatbots and IVRs. According to Deloitte research, 89%...