Conversational AI and IOT – According to Forbes by 2025 there will be over 100 billions connected devices in the world.

The massive quantity of data generated by IOT devices and sensors is huge and artificial intelligence will play a crucial role to analyze and organize them, while conversational AI agents represent the easiest way to access them.

In particular, the volume of data generated in Industry 4.0 will request a capacity to process data in real-time and in proximity. 

For example, smart industry plant supervisors have to maintain and monitor multiple machines that may not be located in the same place. 

In this scenario, a conversational UI interface will allow to query the status of the system quickly and effectively.

Robotics and artificial intelligence applied to industry require a rapid interaction to facilitate the decision making at management level and this is what conversational AI assistants are meant to, especially in an IOT environment. 

Industrial robotics opens to fascinating scenarios such as the one showed in the following video about Industry 4.0 technologies application in Lamborghini. 

Anyway, IOT and AI will be soon part of our everyday lives.

conversational ai and iot

M2M – Machine to Machine interaction

Conversational AI and IOT – The augmenting volume of connected and automated devices do not exempt humans from management responsibility, so interpreting and interaction in a familiar way, such as natural language, will be crucial. 

It is possible to interact with conversational AI agents through smart devices even from home or from the office, both from web and mobile applications, while bots won’t just talk with humans, but will interact M2M (machine to machine) with each other.

It is not far the day in which a bot employed in a fast food order delivery process, for example, will take the order for a pizza delivery, gice instructions to the kitchen bot, provide the drone with pick up and delivery coordinates: all this happening under the supervision of an agent that interacts with the systems through conversational AI interfaces.

Virtual assistants will be part of our daily activities, and they will pop up on our smartphone from various service providers, to say when our phone contract is up for renewal, or to propose a new offer, passing through the conversation to a live agent in case of need. 

While our daily activities are getting smarter and technologies more and more sophisticated, chatbots’ ease of use and simple interaction will make it easy to interact with the several connected devices that will be part of our lives. 

Possible scenarios are many and it is sure that the Internet of things and conversational AI are here to stay.


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