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about chatbot and machine learning employment
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The era of machine customers
Within a few years, customer service requests will come from machine customers: virtual assistants who communicate with each other to provide a service to users
conversational AI shopping experience
The future of e-commerce is in the conversational and hyper-personalized shopping experience enabled by artificial intelligence
AI for digital insurance
The digital transformation in the insurance sector will be essential to predict risks and market behavior and to anticipate the needs of customers in terms of personalization.