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AI for digital insurance
The digital transformation in the insurance sector will be essential to predict risks and market behavior and to anticipate the needs of customers in terms of personalization.
ai for a personalized customer experience
Personalization, real-time and multi-channel engagement are the challenges of todays Customer Experience, to which artificial intelligence provides a timely response.
How to create an effective chatbot
The effectiveness of a chatbot largely depends on the quality of its knowledge base, since it is the basis on which the chatbot relies to answer users’ questions precisely and accurately.