HR AI Agents
HR AI Agents are the winning formula for a more agile and competitive HR function. A technology capable of revolutionizing the way companies manage HR operations by simplifying processes and enhancing the employee experience.
Conversational AI is not just a support tool; it’s a true efficiency accelerator: it automates repetitive tasks, provides real-time answers to employees’ questions, and frees up the HR team from operational burdens, allowing them to focus on what really matters: the people.
Adopting AI solutions, like HR AI Agents, means making information access faster, personalizing interactions with employees, and creating a smoother, more inclusive work environment.
Automation
24/7 management of frequent requests.
Efficiency
They reduce the workload of the HR team.
EMPLOYEE EXPERIENCE
to employees information.
USE CASE
HR AI AGENT
The AI agent for Automated HR Onboarding of Humanitas Research Hospital guides the onboarding process of new hires, contributing to the efficiency of the HR process.
The HR AI Agent, integrated on the Whatsapp channel, responds to frequent requests from candidates and new hires (e.g. credentials, badges, canteen, parking, etc.), collects data, forms and pre-filled documents, provides information on company policies and operating procedures, sends daily reminders to encourage completion of the process.
The HR AI Agent accelerates the onboarding process, improves the employee experience and reduces the volume of data entry activities for the HR team.
HOW TO CREATE AI AGENTS FOR HR
Operational efficiency and employee experience
Crafter.ai HR AI Agents easily integrate with external systems such as CRM, WhatsApp and social media, for a seamless experience across all channels. The RAG technology, integrated into the platform, ensures complete control over your data, allowing precise and secure responses.
Analytics, soft skills e feedback
Analytics allow you to have a clear view of what happens in conversations, while respecting employee privacy.
Data can be downloaded in different formats that can be consulted, shared or imported into your favorite management software. HR AI Agents can also integrate psychometric analysis features, allowing for an accurate and bias-free assessment of employee soft skills. This approach facilitates the identification of transversal skills within the organization, supporting professional development, personalized training plans and strategic planning of HR activities.
Finally, the possibility of conducting anonymous surveys through chat promotes greater employee involvement, allowing them to express themselves freely without fear, thus improving the quality of the feedback collected.
HR AI AGENTS
Application Overview
Employee Q&A Automation
HR AI Agents make it easier to access information, providing answers to frequently asked Q&As.
HR ONBOARDING
They provide answers to new hires’ FAQs, support the compilation of documentation and the completion of steps.
Feedback & Performance Review
HR AI agents can conduct surveys (even anonymously) to collect feedback and performance review questionnaires.
CV screening & recruitment
Launch pre-screening surveys, schedule appointments, send automatic emails and follow up.
Training & Development
HR Ai Agents schedule training sessions, facilitate booking and registration, send notifications and reminders.
Attendance and Payroll
They facilitate the consultation of the pay slip and the communication and management of permits and attendance in a reserved area.
THE MARKET OF HR AI AGENTS
WHAT DO ANALYSTS SAY?
According to a recent study on the use of AI in Talent Acquisition, 81% of HR managers surveyed use AI-based tools for talent pre-selection. However, the potential of HR AI Agents goes much further.
Employees who use AI to automate part of their work report a significant increase in productivity.
AI also helps personalize career and development plans, providing targeted recommendations that not only incentivize participation in training opportunities, but also contribute to long-term talent retention.
%
Use of artificial intelligence among HR managers
%
Using Generative AI for Job Posting Descriptions
%
Managers reporting increased productivity
ARTIFICIAL INTELLIGENCE IN HR
Our customers
Thanks to Crafter.ai we were able to significantly reduce the administrative effort related to the HR Onboarding process.
Effective and smart, available 24 hours a day, Flùvia (AI agent) is part of the strong push towards digitalisation and innovation.
Insights
According to Gartner* research, 69% of a manager’s time is spent on activities that could be automated, thanks to new technologies.
HR AI Agents are becoming an increasingly important interface in HR processes such as recruiting, onboarding, service management, etc.
The full potential of hr artificial intelligence
HR leaders are interested in understanding and experimenting with HR artificial intelligence to reduce resource-intensive processes, eliminate repetitive tasks, or even co-author HR content and documentation.
AI is offering innovative tools to the HR industry to improve efficiency, streamline processes, and enhance the employee experience. From automating repetitive tasks to recruiting talent, AI is a strategic asset for companies that want to stay competitive.
Impact of Generative AI on the Future of Work
Generative AI has the potential to change the anatomy of work, increasing the capabilities of individual workers and automating tasks that impact daily productivity levels. This is what emerges from the McKinsey research “The economic potential of generative AI: The next productivity frontier”.
Chatbots are revolutionizing HR
In recent years, the introduction of chatbots in the HR field has allowed management to recover time and energy for more strategic activities and to dedicate themselves to the qualitative aspects of personnel management and therefore employee relations.
HR Onboarding Chatbot
Humanitas Research Hospital has chosen Athics to develop an Automated HR Onboarding chatbot to support the HR team.
The AI agent guides the onboarding process of new hires, contributing to the efficiency of the HR process.
AI in Telco and HR
“AI in Telco” refers to the set of artificial intelligence technologies, applications and solutions developed specifically for the telecommunications sector. In practice, it is the strategic use of AI to improve all the key areas of a Telco operator, such as HR activities.
HOW AI IN UTILITIES ARE TRANSFORMING THE ENERGY INDUSTRY
In the HR world, utilities are using AI to optimize recruitment and selection, analyze employee data, and plan personalized career paths. According to IBM, 33% of AI projects in the sector are now focused on HR and talent acquisition. AI is also useful in monitoring worker well-being and promoting engagement initiatives.