//Bing Web master tools
CHATBOT AND IVR COMPARISON

CHATBOT AND IVR COMPARISON

Chatbot and IVR comparison (Interactive Voice Response) – IVR has reigned in the world of customer service for years. Today, communication takes place on many digital channels and young people are used to communicating via chat and voice messages. Why not start...
5000 easy steps to build a bot

5000 easy steps to build a bot

5000 easy steps to build a bot – Today we know how to do everything. Almost. Just look for a video on YouTube that explains in a few simple steps how to do anything and … voila, that’s it. “HOW TO SAY NO” VS “HOW TO SAY YES” I don’t think...
8 ADVANTAGES OF SALES AND PRE-SALES CHATBOTS

8 ADVANTAGES OF SALES AND PRE-SALES CHATBOTS

8 advantages of sales and pre-sales chatbots – Now we see chatbots about any online activity.Why is this new technology so used and destined to increase in the future?The answer is that companies save a lot of money with chatbots and at the same time sell...
How chatbots work

How chatbots work

How chatbots work… When you say something to a chatbot the bot processes your sentence with the goal to identify your “intent”.If the bot “feels” it is confident it has understood your intent, it provides an answer, if not it usually asks...