//Bing Web master tools
What is rag technology?

What is rag technology?

RAG Technology (Retrieval Augmented Generation) is a tecnique that combines two approaches: the ability to retrieve updated information from reliable sources (retrieval) and the generation of natural language texts (generation). This combination allows you to create...
data base chatbots to access information

data base chatbots to access information

Data base chatbots take conversational AI to a new level through chatbot-database integration, enabling unprecedented personalization, efficient data management, and enhanced customer support. In this article, we’ll explore the benefits of chatbot databases,...
WHY using a whatsapp CHATBOT

WHY using a whatsapp CHATBOT

Using a WhatsApp chatbot as part of an omnichannel communication and one-to-one marketing strategy can offer customers an engaging experience across multiple channels. WhatsApp currently has over 3.14 billion global users, establishing itself as the most used...
artificial intelligence in europe

artificial intelligence in europe

The market of artificial intelligence in Europe is growing: the European technological landscape is rapidly transforming thanks to the explosion of AI solutions. In Italy and the rest of the continent, AI is becoming a key tool for innovation and business...
Generative AI in Contact Centers

Generative AI in Contact Centers

The integration of Generative AI in Contact Center is changing customer care interactions. Generative AI becomes a virtual colleague to support human activity, which remains, however, central to the task of supervising, adapting, controlling and orienting the...
retail chatbots to customize purchasing experience

retail chatbots to customize purchasing experience

Retail chatbots are emerging as key tools for creating personalized and seamless interactions, even within physical stores. In the retail world, offering a personalized customer experience has become essential to differentiate yourself from the competition and...
The real face of Generative AI

The real face of Generative AI

According to the McKinsey report, “The Economic Potential of Generative AI,” the economic potential of generative AI is estimated at between $2.6 and $4.4 trillion annually, equivalent to approximately 4–8% of global GDP. Compared to previous estimates,...
How do Autonomous AI Agents talk to each other?

How do Autonomous AI Agents talk to each other?

Until a few years ago, the concept of machine customer introduced by Gartner referred to connected devices capable of performing automated actions on behalf of users, such as purchasing goods, booking services or sending requests for assistance. Today, however, we...
conversational Shopping with AI

conversational Shopping with AI

According to the latest industry analyses, Conversational AI Shopping is set to become one of the pillars of the customer experience in retail. Grand View Research predicts that the global Conversational AI market will reach 26.6 billion by 2030, a sign of growing...