//Bing Web master tools
retail chatbots to customize purchasing experience

retail chatbots to customize purchasing experience

The integration of retail chatbots technology into the retail sector has become increasingly popular important for attracting customers to physical stores and creating engaging shopping experiences. The use of advanced technologies such as virtual and augmented...
conversational ai with WHATSAPP chatbots

conversational ai with WHATSAPP chatbots

CONVERSATIONAL AND INTERACTIVE MARKETING Conversational Ai with Whatsapp has become one of the main communication channels for companies, allowing them to reach customers directly and effectively. Whatsapp large user base provides businesses with a tremendous...
chatbots save summer

chatbots save summer

In Summer, many companies are preparing to face moments of downtime and reorganization of activities, as well as, a reduced presence of staff on vacation. On the other hand, companies operating in the tourism sector are facing the most intense period of the year in...
The impact of generative AI on the future of work

The impact of generative AI on the future of work

Generative AI has the potential to change the anatomy of work by empowering individual workers and automating tasks that impact daily productivity levels. This is what emerges from the McKinsey research “The economic potential of generative AI: The next...
GENERATIVE AI OPPORTUNITIES AND RISKS

GENERATIVE AI OPPORTUNITIES AND RISKS

According to the latest McKinsey report “The economic potential of generative AI”, the value of generative AI can be estimated between 2.6 trillion dollars up to a maximum of 4.4 trillion dollars a year: the equivalent of 4.4% of world production....
The era of machine customers

The era of machine customers

Nowadays, more and more smart devices are connected to the Internet and more and more people are using intelligent virtual assistants, such as Siri and Cortana, that guide consumers’ purchasing choices and are able to take charge of device operations, such as...
conversational AI shopping experience

conversational AI shopping experience

Billions of people around the world actively use messaging applications, such as WhatsApp, WeChat, Messenger (Statista 2022), revealing how the future of marketing and e-commerce develops within conversations, through these channels. Source: Statista.com: active users...
AI for digital insurance

AI for digital insurance

The photograph of the insurance sector 2023 taken by Insuretech Insights shows a sector exposed to challenges from many fronts: inflation, economic instability, cybercrime, environmental crisis, political conflicts… As always, the response of companies wishing to...
ai for a personalized customer experience

ai for a personalized customer experience

According to a survey conducted by Forrester Consulting in September 2022 and commissioned by CSG Systems International: among over 480 CX executives, 60% said they have invested in customer engagement solutions (CES) in response to users’ changing expectations...
How to create an effective chatbot

How to create an effective chatbot

The ability to understand the context and return correct answers in natural language are now the least that can be expected from an artificial intelligence solution. In our recent webinar “The secret of an effective chatbot” we talked about the importance of the...