AI agents
building platform
Crafter.ai is the AI agents building platform to create your AI agents for small and medium-sized enterprises (SMEs) by combining Large Language Models, RAG technology, and conversation design in a simple, autonomous, and fast way.
No code, no prompts
Our platform allows you to develop chatbots and AI agents without writing a single line of code or crafting complex prompts.
No Credit Card required
No Coding required
what can you obtain with our
AI agents building platform
CONTACT CENTER
COSTS SAVING
- 70%
Costs optimization, better management of contact center resources, facilitate your agents’ focus agenti on value added activities, self customer care.
TRAINING
COSTS SAVING
- 60%
Operators’ training on the job, automatic production and suggestion of responses, analysis of messages and source touchpoints.
CONVERSION RATE
DIGITAL SALES
- 23%
Increase in conversion rate and lead generation, increase in sales opportunities, live engagement in every stage of sales funnel
REDEMPTION
DIGITAL MARKETING
- 19%
Better tergeting and costs’ optimization of marketing campaigns, multi-channel engagement and customization of user’s experience
FIND OUT HOW
TO BENEFIT YOUR BUSINESS
CUSTOMER
CARE
SALES
MARKETING
HUMAN
RESOURCES
OTHER
FUNCTIONS
Customized conversational experience
Give the right message to every customer!
Crafter.ai is the first AI agents building platform that integrates
predictive analysis to adapt the messages to the user profile.
WHICH ARTIFICIAL INTELLIGENCE DO YOU NEED?
Custom AI Agents
tailored to your needs
LARGE LANGUAGE MODEL
Use LLMs for chatbot response generation with automated prompting and to support the creation of the AI agents’ knowledge base.
RETRIEVAL AUGMENTED GENERATION
Use RAG technology to allow the chatbot to answer questions contained within your documents.
CONVERSATION DESIGNER
Use the Conversation Designer to tell your chatbot how to manage conversation flow and orchestrate between specialized AI agents.
MULTI-LANGUAGE
Crafter.ai allows you to create AI Agents with multilingual response capabilities. Thanks to the Large Language Model the chatbot will respond in the language in which the question is asked.
AI AGENTS API integration
Crafter.ai can be integrated into any system that exposes restful APIs to both send and receive information and create personalized omnichannel experiences at scale via WhatsApp, Web, Facebook Messenger, CRM, ERP, ecommerce platforms and other management systems.
CHECK AI AGENTS PERFORMANCE
The analytics dashboard allows you to access conversational data exchanged between users, AI agents and customer care operators to optimize the quality of your services, intercept customer needs and constantly improve the chatbot’s performance.
HUMAN IN THE LOOP
AI agents facilitate human contact in case of need of intervention by an operator.
The handover dashboard of Crafter.ai platform allows call center operators and supervisors to maintain a continuos control over conversations and guide artificial intelligence in managing requests (human in the loop).
Some customers
It simplified the HR onboarding process
Precise answers while enhancing the CX
The solution integrates perfectly with our systems
AI agents
success stories
View and download the success stories of our AI agents building platform.