AI CHATBOT
WITH TRIPLE INTELLIGENCE
Crafter.ai is the platform for creating chatbots that combine different types of conversational AI.
Our AI chatbots personalize the conversation experience by integrating the artificial intelligence that best suits to your needs and personalizing messages on users’ profiles.
Choose the intelligence of your AI chatbot among generative AI, machine learning, flows and rules and automate your conversations.
No Credit Card required
No Coding required
what can you obtain
with our chatbots
CONTACT CENTER
COSTS SAVING
- 70%
Costs optimization, better management of contact center resources, facilitate your agents’ focus agenti on value added activities, self customer care.
TRAINING
COSTS SAVING
- 60%
Operators’ training on the job, automatic production and suggestion of responses, analysis of messages and source touchpoints.
CONVERSION RATE
DIGITAL SALES
- 23%
Increase in conversion rate and lead generation, increase in sales opportunities, live engagement in every stage of sales funnel
REDEMPTION
DIGITAL MARKETING
- 19%
Better tergeting and costs’ optimization of marketing campaigns, multi-channel engagement and customization of user’s experience
FIND OUT HOW
TO BENEFIT YOUR BUSINESS
CUSTOMER
CARE
SALES
MARKETING
HUMAN
RESOURCES
OTHER
FUNCTIONS
Customized conversational experience
Give the right message to every customer!
Crafter.ai is the first chatbot platform that integrates psychometric profiling
to adapt the messages to the user profile.
WHICH ARTIFICIAL INTELLIGENCE DO YOU NEED?
AI Chatbots with a supervised approach
GENERATIVE AI
We integrate generative AI for the automatic generation of the chatbot knowledge base through prompting, document upload, copy/paste of the web page URL, or via API.
MACHINE LEARNING
Our chatbots are able to catch and analyze contextual data to understand the different conversational intents and respond correctly, for an optimized user experience.
FLOWS AND RULES
With Crafter.ai you can use the technology that best suits your needs. For example, you can guide your users’ conversation through buttons and rule-based flows.
chatbot api integration
Crafter.ai can be integrated into any system that exposes restful APIs to both send and receive information and create personalized omnichannel experiences at scale via WhatsApp, Web, Facebook Messenger, CRM, ERP, ecommerce platforms and other management systems.
CHECK AI CHATBOT PERFORMANCE
The analytics dashboard allows you to access conversational data exchanged between users, chatbots and customer care agents to optimize the quality of your services, intercept customer needs and constantly improve the chatbot’s performance.
HUMAN IN THE LOOP in chatbots
AI chatbots facilitate human contact in case of need of intervention by an operator.
The handover dashboard of Crafter.ai platform allows agents and supervisors to maintain a continuos control over conversations and guide artificial intelligence in managing requests (human in the loop).
Some customers
A strong push towards digitalization and innovation
Precise answers while enhancing the CX
The solution integrates perfectly with our systems
AI chatbot
customers’ use cases
View and download the success stories of our AI chatbots.