Conversational AI for business is the platform that allows you to create your Conversational AI Agent with no technical or coding skills.

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Sorgenia chose to create chatbots
Special-ind chose to create chatbots
mw.fep chose to create chatbots
Safety21 chose to create chatbots
Istituti clinici scientifici maugeri customer logo

” We have chosen because it is the solution that better than other platforms, allowed us to reach great results, being extremely easy to use and perfectly embeddable in our internal systems “

Alessandro Bertoli

Customer Service & ICT director, Sorgenia

Not every chatbot looks the same!


Rule-based chatbots force users to follow one-direction conversation flows, their linguistic models are hard to maintain and are exposed to computational explosion risks.

Conversation handling autonomy rule based chatbots

The performance level of the average currently available solutions is between 60% and 80%.

Best case scenario, 1 customer out of 5 is unsatisfied with the interaction with the bot.

comparison between rule based chatbots and crafterai second generation chatbots

CRAFTER.AI™ CHATBOTS chatbots do not force users on one-direction conversation flows and allows to create linguistic models easy to maintain.

Conversation handling autonomy crafter ai chatbots conversational AI agents can handle over 98% of conversations with full autonomy, thanks to machine learning context understanding.

The error margin is reduced below 2% and keeps improving over time.

Conversational AI Agents: second generation smart chatbots

The conversational AI market is rapidly growing. Our SaaS platform for chatbots creation expands conversational scenarios with your customers and employees and optimizes your customers’ experience. Let’s see together how second generation chatbots may be implemented in several industries and business functions.

what you can do with

You can create your own chatbot with no technical or coding skills.

Our platform will guide you step by step through the creation of your bot.

The platform already integrates coding and lets you concentrate on the automation part cutting development times by up to 90%. increases your sales and cuts off production costs by improving your resources and raising your productivity up to 70%.

Build your chatbot

Activate your 30 days free trial. No need to associate a credit card.

Your bot will always be there for you. Save your time letting your chatbot handle customers’ recurring requests and increase conversations’ quality.

Chatbots know when your customers need to talk to a real person and switch the request to an agent even suggesting the best answer.

Our bots can use your CRM, ERP and CMS systems APIs to get useful information to handle conversations with customers at the best.

Our bots are able to acquire leads and close contracts independently.

Leverage analytics to discover new ideas for engagement.

Thumb Benefits of q&A automation chatbots

Q&A chatbots benefits

Thumb Benefits of q&A automation chatbots
Q&A automation chatbots are becoming crucial in companies’ customer care’s strategies. They take care of customers’ requests, reduce costs and optimize resources and represent a convenient solution to implement.

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