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Success stories, insights, resuts and future scenarios
about chatbot and machine learning employment
in corporates’ business’ strategies.
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CHATBOT UNIVERSE
There is a chatbot for every need: from rule-based bots, to machine learning-based chatbots, to hybrid models and generative chatbots.
how to integrate a chatbot in your company: checklist
A checklist for integrating a chatbot within your company divided into two steps: initial considerations and verification of the requirements of the solution.
HOW TO CALCULATE THE ROI OF A CHATBOT PROJECT
Calculating the ROI of a chatbot project does not only mean comparing costs and benefits, but it is also necessary to consider the customer experience objectives and the characteristics underlying a good solution