Crafter.ai - AI Agents Platform
AI Agents Platform

AI for Education

The use of AI for Education solutions today represents a strategic accelerator for schools, universities, and e-learning platforms.

The use of AI for Education solutions today represents a strategic accelerator for schools, universities and e-learning platforms that want to improve student experience and reduce operational burden.

AI Agents automate student support, personalize learning paths and simplify administrative processes through immediate responses and integration with leading LMS and CRM systems.

GDPR Compliant
40+ languages
24/7 Support

Automation of FAQ and support requests always available for students, at any time of the day.

Engagement

Significant increase in participation rates through personalized communications and proactive support.

Personalization

Personalized learning paths and tailored content suggestions for each student.

Success Story

CMI – LibrarIAn: the customer experience chatbot

LibrarIAn chatbot CMI – customer experience and learning paths

LibrarIAn is the virtual assistant of CMI Customer Management Insights that acts as a digital librarian, guiding users through content, explaining complex concepts and suggesting themed learning paths.

Read the case study
90%

of students see AI as a study aid

60%

of teachers use AI in class

+30%

student retention

Platform

AI Agent Platform for Education

AUTOMATE STUDENT SUPPORT

With Crafter.ai you can create scalable and always-available AI agents for schools, universities and e-learning platforms, reducing the workload on administrative staff and improving student experience.

Thanks to the No-Code Conversation Designer, even institutions without specialized technical resources can configure agents capable of handling FAQs, exam bookings, tutoring and communications across all digital channels.

Via API, AI agents integrate with leading LMS (Moodle, Canvas, Blackboard), CRM and student portals, providing precise and contextual real-time responses.

The Human in the Loop module allows you to transfer the conversation to a teacher or tutor at any time. The RAG system ensures responses are based exclusively on your institution's educational content.

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Crafter.ai Agent

Online · student support
Hi! I'd like to enroll in the Machine Learning course, how do I do it?
Sure! 🎓 The course is available in the next session. Do you need help with the enrollment process or would you like to know the prerequisites?
Yes, tell me the prerequisites
✓ Prerequisites sent · enrollment open until 30/06 📚
Type a message…
Education Dashboard
This month

+30%

Student retention

90%

Queries resolved

4.8/5

Satisfaction

Requests by topic

Enrollments & courses
75%
Exam booking
62%
FAQ & support
55%
Tutoring
38%

Student engagement — monthly trend

Analytics

MONITOR YOUR EDUCATION AI AGENT PERFORMANCE

Crafter.ai analytics give educational institutions a complete, real-time view of all interactions between the AI Agent and students: request types, most discussed topics, response times and satisfaction levels.

The dashboard allows you to analyze the most requested content, identify frequent learning gaps and monitor request peaks during exam sessions, optimizing available resources.

This detailed view supports strategic decisions to improve educational offerings, increase student engagement and boost retention rates.

The integration of AI Agents transforms the educational support model from reactive to proactive, anticipating student needs and offering personalized paths in real time.

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Use Cases

How you'll use AI for Education

Discover the main use cases of AI Agents for your education services and how they can transform your business.

FAQ Management

Automatically answer questions about enrollment, courses, exams and academic calendar without delays, 24 hours a day.

Administrative Support

Handle registrations, documents, payments and bureaucratic processes automatically, freeing staff from repetitive tasks.

Exam Booking

Assist students in booking appointments and collecting the necessary data for exam sessions.

Virtual Tutor

Explain concepts, recommend learning materials and suggest personalized learning paths for each student.

E-Learning Chatbot

Provide real-time in-course support with personalized guidance during online courses.

WhatsApp Engagement

Send reminders, notifications and targeted communications to students through the most widely used channel.

Technology

The AI technologies behind our platform

Crafter.ai combines the most advanced AI technologies to offer a complete and customizable solution for your education services.

Multi-model LLM
RAG on Knowledge Base
No-Code Conversation Designer
Human in the Loop
Real-Time Analytics
GDPR Compliant
crafter.ai/agent
Multi-model LLM
RAG on Knowledge Base
No-Code Conversation Designer
Human in the Loop
Real-Time Analytics
GDPR Compliant
Channels

Integration Channels

Integrate Crafter.ai AI Agents on the channels most used by your customers.

WhatsApp
Web Chat
Email
LMS
Mobile App
Student Portal
Our customers

What they say about us

The chatbot acts like a digital librarian: knowledgeable, yet accessible, and capable of guiding the user through the content with intelligence and sensitivity.

Letizia Olivari, Editor in Chief, CMI – Customer Management Insights
Letizia Olivari
Editor in Chief, CMI – Customer Management Insights

The adoption of conversational AI has strengthened our omnichannel strategy and improved the user experience, putting our customers' satisfaction at the center.

Luca Galetti, General Manager, Nuovenergie Spa
Luca Galetti
General Manager, Nuovenergie Spa
+50

client companies

17

published case studies

40+

supported languages

Discover all case studies
FAQ

Frequently asked questions

What is AI for Education?

AI for Education is the set of artificial intelligence solutions — chatbots, AI agents, virtual tutors — that automate student support, administrative management, exam booking and communications for schools, universities and e-learning platforms.

How can an AI Agent improve student experience?

An AI Agent for education understands student requests in natural language, accesses real-time information on courses, calendars and procedures, and responds autonomously via chat, email, WhatsApp and student portals. When needed, it transfers the conversation to a teacher or administrative staff with full context.

What processes can be automated in education?

The main automatable processes include: FAQ management for enrollments, courses and exams, administrative support for documents and payments, exam session booking, personalized virtual tutoring, in-course support for e-learning platforms and proactive WhatsApp communications.

How long does it take to implement an AI solution for a school or university?

Timelines depend on the complexity of processes to be automated and required integrations with existing LMS, CRM and portals. Typically, a basic AI Agent can be operational within a few weeks thanks to the Crafter.ai No-Code platform.

Ready to transform your education services?

Request a free demo and discover how Crafter.ai can revolutionize your processes with intelligent AI Agents.

Have more questions? Read the Crafter.ai FAQ

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