https://crafter.ai/en/video-en/ai-for-publishing-webinar/ https://crafter.ai/img/webinars/ai-for-publishing.webp Artificial Intelligence for Publishing The publishing industry is undergoing a profound transformation driven by AI. Discover how artificial intelligence for publishing is reshaping editorial workflows, content personalisation, and reader engagement in this Crafter.ai webinar. https://www.youtube-nocookie.com/embed/LLJ4s-oQ9NA 2025-12-01 yes no https://crafter.ai/en/video-en/ai-in-communication-webinar/ https://crafter.ai/img/webinars/ai-in-communication-video-webinar.webp AI in Communication AI is revolutionising how organisations communicate — internally and externally. This webinar on AI in communication explores how intelligent automation transforms corporate communications, PR, social media management, and customer dialogue. https://www.youtube-nocookie.com/embed/ZrWivCoGkf8 2025-04-01 yes no https://crafter.ai/en/video-en/ai-in-customer-experience-webinar/ https://crafter.ai/img/webinars/ai-in-customer-experience-webinar.webp AI in Customer Experience Customer experience has become the primary competitive battleground. This webinar explores how AI in customer experience is enabling companies to deliver personalised, instant, and consistent service at scale across every channel. https://www.youtube-nocookie.com/embed/41JSd9WnxFY 2025-05-01 yes no https://crafter.ai/en/video-en/ai-is-changing-ecommerce-webinar/ https://crafter.ai/img/webinars/ai-is-changing-e-commerce-webinar.webp AI Is Changing E-commerce E-commerce is being transformed by AI at every stage of the customer journey. This webinar explores how AI is changing e-commerce through personalised recommendations, intelligent search, automated customer care, and dynamic pricing. https://www.youtube-nocookie.com/embed/wC_A5Nd-_X8 2025-05-01 yes no https://crafter.ai/en/video-en/ai-is-changing-hr-webinar/ https://crafter.ai/img/webinars/how-ai-is-changing-hr-webinar.webp AI Is Changing HR From recruitment to performance management, AI is transforming every aspect of human resources. This webinar explores how AI is changing HR, the benefits, the risks, and the governance frameworks companies need to deploy it responsibly. https://www.youtube-nocookie.com/embed/5jHhVKz4EgY 2025-05-01 yes no https://crafter.ai/en/video-en/artificial-intelligence-in-cyber-security-webinar/ https://crafter.ai/img/webinars/artificial-intelligence-in-cyber-security.webp Artificial Intelligence in Cyber Security Cyber threats are evolving faster than human teams can respond. This webinar on artificial intelligence in cyber security examines how AI is transforming threat detection, incident response, and security operations. https://www.youtube-nocookie.com/embed/I0Em8zw14Pk 2025-05-01 yes no https://crafter.ai/en/video-en/artificial-intelligence-in-the-food-sector/ https://crafter.ai/img/webinars/artificial-intelligence-in-the-food-sector-video-webinar.webp Artificial Intelligence in the Food Sector In a landscape defined by razor-thin margins and unpredictable demand spikes, artificial intelligence in the food sector has become a core strategic pillar. Discover the webinar featuring the Centrale del Latte di Torino case study. https://www.youtube-nocookie.com/embed/KNIiCuAFUc8 2026-02-01 yes no https://crafter.ai/en/video-en/chatbot-for-business-customer-service-webinar/ https://crafter.ai/img/webinars/webinar-crafterai-sorgenia-chatbot-8-giugno-2023-ore-12.webp Sorgenia Customer Support Chatbot: A Case Study in Business AI Sorgenia, one of Italy's leading energy companies, implemented a Crafter.ai chatbot for business customer service. Discover how they automated 75% of customer contacts, reduced response times dramatically, and improved customer satisfaction scores. https://www.youtube-nocookie.com/embed/8V8WXMXPejs 2025-05-02 yes no https://crafter.ai/en/video-en/chatbot-help-desk-automation-webinar/ https://crafter.ai/img/webinars/chatbot-help-desk-automation-webinar.webp Chatbot Help Desk Automation Improves IT Services IT help desk teams are overwhelmed with repetitive tickets. Discover how chatbot help desk automation with AI reduces resolution times, deflects routine requests, and improves employee satisfaction in this Crafter.ai webinar. https://www.youtube-nocookie.com/embed/PgAQqBUBRWs 2025-09-01 yes no https://crafter.ai/en/video-en/chatbots-and-whatsapp-how-to-revolutionize-communication-with-customers-and-partners-webinar/ https://crafter.ai/img/webinars/webinar-chatbots-and-whatsapp.webp Chatbots and WhatsApp: How to Revolutionize Communication with Customers and Partners WhatsApp has become the leading channel for business communication. Discover how chatbots and WhatsApp revolutionize communication with customers and partners, reducing response times and dramatically improving satisfaction. https://www.youtube-nocookie.com/embed/YkEHlIZvcdc 2025-05-01 yes no https://crafter.ai/en/video-en/designing-ai-agent-conversations-webinar/ https://crafter.ai/img/webinars/designing-ai-agent-conversations-webinar-video.webp Designing AI Agent Conversations Building an AI agent is easy. Building one that genuinely helps users requires mastery of conversation design. This webinar on designing AI agent conversations covers intent modelling, dialogue flows, error handling, and the principles of conversational UX. https://www.youtube-nocookie.com/embed/oDp9-THQQMM 2025-04-01 yes no https://crafter.ai/en/video-en/ethical-ai-whose-fault-is-it-when-ai-makes-mistakes-webinar/ https://crafter.ai/img/webinars/ethical-ai-webinar.webp Ethical AI: Whose Fault Is It When AI Makes Mistakes? When an AI system causes harm — giving wrong advice, making a biased decision, or spreading misinformation — who is responsible? This webinar on ethical AI examines accountability, liability, and the governance frameworks companies need. https://www.youtube-nocookie.com/embed/r4jZ0I_qNV4 2025-07-01 yes no https://crafter.ai/en/video-en/how-ai-is-changing-the-journalism-profession-webinar/ https://crafter.ai/img/webinars/webinar-how-ai-is-changing-the-journalism-profession.webp How AI Is Changing the Journalism Profession Artificial intelligence is transforming journalism — from automated reporting to AI-assisted investigation, deepfake detection, and personalised news delivery. This webinar explores how AI is changing the journalism profession and what it means for the future of news. https://www.youtube-nocookie.com/embed/68qf8TORJzw 2025-05-01 yes no https://crafter.ai/en/video-en/how-ai-will-change-work-webinar/ https://crafter.ai/img/webinars/how-ai-will-change-work-webinar.webp How AI Will Change Work (Part 1) Artificial intelligence is not just changing specific jobs — it is changing the nature of work itself. This webinar explores how AI will change work: what tasks will be automated, what new roles will emerge, and how organisations can prepare. https://www.youtube-nocookie.com/embed/V7FsBCmHfqQ 2025-04-01 yes no https://crafter.ai/en/video-en/impact-of-ai-on-work-webinar/ https://crafter.ai/img/webinars/webinar-impact-of-ai-on-work.webp Impact of AI on Work (Part 2) Following Part 1's strategic overview, this webinar goes deeper on the impact of AI on work: which sectors are experiencing the most disruption, how income inequality may change, and what policy and organisational responses are needed. https://www.youtube-nocookie.com/embed/wsRaB7QS0co 2025-04-01 yes no https://crafter.ai/en/video-en/integrating-ai-into-tourism-webinar/ https://crafter.ai/img/webinars/integrating-ai-into-tourism-webinar.webp Integrating AI into Tourism The travel and hospitality industry is being reshaped by AI. This webinar on integrating AI into tourism explores how chatbots, personalisation engines, and intelligent automation are creating better traveller experiences and more efficient operations. https://www.youtube-nocookie.com/embed/hi_4iUPl6vE 2025-06-01 yes no https://crafter.ai/en/video-en/knowledge-base-in-llms-webinar/ https://crafter.ai/img/webinars/knowledge-base-in-llms-webinar.webp Knowledge Base and LLM: How AI Learns from Your Data Large language models are powerful but generic. The knowledge base in LLMs is what makes AI specific to your business. This webinar explains how RAG architecture, vector databases, and knowledge base design unlock accurate, grounded AI responses. https://www.youtube-nocookie.com/embed/S4Boc3OP2pI 2025-04-01 yes no https://crafter.ai/en/video-en/lets-make-a-chatbot-together-webinar/ https://crafter.ai/img/webinars/webinar-how-to-build-a-chatbot.webp Let's Make a Chatbot Together A hands-on webinar where we build a real chatbot from scratch using Crafter.ai. Let's make a chatbot together: watch a live build session covering design, knowledge base setup, conversation flows, and deployment — no coding required. https://www.youtube-nocookie.com/embed/_0gXY1tv35g 2025-04-01 yes no https://crafter.ai/en/video-en/omnichannel-ai-agents-on-whatsapp-webinar/ https://crafter.ai/img/webinars/omnichannel-ai-agents-on-whatsapp-webinar.webp Omnichannel AI Agents on WhatsApp WhatsApp is the world's most widely used messaging platform. This webinar explores how omnichannel AI agents on WhatsApp enable companies to deliver seamless, personalised service across every customer touchpoint. https://www.youtube-nocookie.com/embed/bSaHkcbUV70 2025-04-01 yes no https://crafter.ai/en/video-en/risks-of-ai-webinar/ https://crafter.ai/img/webinars/webinar-risks-of-ai.webp Risks of AI: Between Ethics and Privacy Generative AI brings extraordinary opportunities — and significant risks. This webinar examines the risks of AI from ethical, legal, and privacy perspectives, helping companies navigate responsible AI adoption. https://www.youtube-nocookie.com/embed/v31LblR2a-k 2025-11-01 yes no https://crafter.ai/it/video-it/agente-ai-omnicanale-su-whatsapp-webinar/ https://crafter.ai/img/webinars/webinar-agenti-ai-omnicanale-su-whatsapp.webp Agente AI omnicanale su WhatsApp Come creare un agente AI omnicanale su WhatsApp per gestire le conversazioni con clienti su tutti i canali digitali da un'unica piattaforma. Strategie, casi d'uso e demo con Crafter.ai. https://www.youtube-nocookie.com/embed/bSaHkcbUV70 2025-04-20 yes no https://crafter.ai/it/video-it/ai-cyber-security-webinar/ https://crafter.ai/img/webinars/ai-cyber-security-nelle-aziende-webinar.webp AI Cyber Security Come l'intelligenza artificiale rivoluziona la cyber security aziendale: rilevamento automatico delle minacce, risposta agli incidenti, analisi comportamentale e protezione proattiva. Il webinar con esperti di AI e sicurezza informatica. https://www.youtube-nocookie.com/embed/I0Em8zw14Pk 2025-05-15 yes no https://crafter.ai/it/video-it/ai-etica-di-chi-e-la-colpa-quando-lai-sbaglia-webinar/ https://crafter.ai/img/webinars/ai-etica-webinar.webp AI Etica: Di Chi È la Colpa Quando l'AI Sbaglia? Quando un sistema AI prende una decisione sbagliata, chi è responsabile? In questo webinar analizziamo le questioni di responsabilità nell'AI etica: produttori, sviluppatori, aziende e utenti nel quadro dell'EU AI Act. https://www.youtube-nocookie.com/embed/r4jZ0I_qNV4 2025-07-01 yes no https://crafter.ai/it/video-it/ai-nella-comunicazione-webinar/ https://crafter.ai/img/webinars/ai-nella-comunicazione-webinar.webp AI nella comunicazione Come l'intelligenza artificiale trasforma la comunicazione aziendale interna ed esterna: automazione dei messaggi, personalizzazione multicanale, gestione delle crisi e ottimizzazione del customer engagement con gli agenti AI di Crafter.ai. https://www.youtube-nocookie.com/embed/ZrWivCoGkf8 2025-04-15 yes no https://crafter.ai/it/video-it/ai-nella-customer-experience-webinar/ https://crafter.ai/img/webinars/ai-nella-customer-experience-webinar.webp AI nella Customer Experience Come l'intelligenza artificiale ridisegna la Customer Experience: dalla personalizzazione in tempo reale alla gestione omnicanale, dalla riduzione del churn alla misurazione del NPS. Strategie e casi d'uso pratici con Crafter.ai. https://www.youtube-nocookie.com/embed/41JSd9WnxFY 2025-05-08 yes no https://crafter.ai/it/video-it/ai-per-editoria-webinar/ https://crafter.ai/img/webinars/ai-per-editoria.webp Intelligenza Artificiale per l'editoria Il settore editoriale affronta una trasformazione profonda: come l'intelligenza artificiale per l'editoria può aiutare case editrici, quotidiani e magazine a ottimizzare i processi, personalizzare i contenuti e fidelizzare i lettori. https://www.youtube-nocookie.com/embed/LLJ4s-oQ9NA 2025-12-01 yes no https://crafter.ai/it/video-it/ai-per-il-servizio-it-help-desk-webinar/ https://crafter.ai/img/webinars/webinar-athics-bestway-ai-per-il-servizio-it-help-desk.webp AI per il servizio IT Help Desk Scopri come l'intelligenza artificiale trasforma il servizio IT Help Desk aziendale: automazione dei ticket, risoluzione autonoma degli incidenti e riduzione dei tempi di risposta grazie agli agenti AI di Crafter.ai. https://www.youtube-nocookie.com/embed/PgAQqBUBRWs 2025-09-01 yes no https://crafter.ai/it/video-it/chatbot-e-whatsapp-come-rivoluzionare-la-comunicazione-con-clienti-e-partner-webinar/ https://crafter.ai/img/webinars/webinar-chatbot-e-whatsapp.webp Chatbot e WhatsApp: come rivoluzionare la comunicazione con clienti e partner WhatsApp è diventato il canale preferito per la comunicazione aziendale. Scopri come i chatbot su WhatsApp rivoluzionano la relazione con clienti e partner, riducendo i tempi di risposta e aumentando la soddisfazione. https://www.youtube-nocookie.com/embed/YkEHlIZvcdc 2025-05-01 yes no https://crafter.ai/it/video-it/chatbot-per-il-servizio-clienti-aziendale-di-sorgenia-webinar/ https://crafter.ai/img/webinars/chatbot-per-il-servizio-clienti-aziendale-webinar-athics-crafterai.webp Chatbot per il servizio clienti aziendale di Sorgenia Sorgenia ha implementato un chatbot su Crafter.ai per rivoluzionare il proprio servizio clienti. Scopri come un'azienda energetica leader ha automatizzato la gestione delle richieste, migliorando la soddisfazione e riducendo i costi operativi. https://www.youtube-nocookie.com/embed/8V8WXMXPejs 2025-05-02 yes no https://crafter.ai/it/video-it/come-lai-cambia-il-mestiere-del-giornalista-webinar/ https://crafter.ai/img/webinars/come-ai-cambia-il-mestiere-del-giornalista.webp Come l'AI cambia il mestiere del giornalista L'intelligenza artificiale sta trasformando profondamente il giornalismo: dalla raccolta delle notizie alla verifica dei fatti, dalla produzione dei contenuti alla distribuzione. In questo webinar esploriamo come l'AI cambia il mestiere del giornalista. https://www.youtube-nocookie.com/embed/68qf8TORJzw 2025-05-03 yes no https://crafter.ai/it/video-it/come-lai-cambia-le-risorse-umane-webinar/ https://crafter.ai/img/webinars/ai-cambia-le-risorse-umane-webinar.webp Come l'AI cambia le Risorse Umane L'intelligenza artificiale sta trasformando le Risorse Umane: dal recruiting all'onboarding, dalla formazione alla retention. In questo webinar esploriamo come l'AI cambia le HR e quali opportunità offre ai professionisti delle persone. https://www.youtube-nocookie.com/embed/5jHhVKz4EgY 2025-05-10 yes no https://crafter.ai/it/video-it/come-lai-cambia-lecommerce-webinar/ https://crafter.ai/img/webinars/ai-cambia-ecommerce-webinar.webp Come l'AI cambia l'eCommerce L'intelligenza artificiale sta rivoluzionando l'eCommerce: dalla ricerca prodotti alla personalizzazione, dall'assistenza all'acquisto alla gestione dei resi. Scopri come l'AI cambia l'eCommerce nel webinar di Crafter.ai. https://www.youtube-nocookie.com/embed/wC_A5Nd-_X8 2025-05-05 yes no https://crafter.ai/it/video-it/come-lai-cambiera-il-modo-di-lavorare-webinar/ https://crafter.ai/img/webinars/come-lai-cambiera-il-modo-di-lavorare-webinar.webp Come l'AI cambiera il modo di lavorare Il futuro del lavoro si sta ridisegnando grazie all'intelligenza artificiale. In questo primo webinar di una serie dedicata all'impatto dell'AI sul lavoro, esploriamo come cambieranno i ruoli professionali, le competenze richieste e i modelli organizzativi. https://www.youtube-nocookie.com/embed/V7FsBCmHfqQ 2025-04-02 yes no https://crafter.ai/it/video-it/facciamo-un-chatbot-insieme-webinar/ https://crafter.ai/img/webinars/facciamo-un-chatbot-insieme-webinar.webp Facciamo un chatbot insieme Un webinar pratico e hands-on: costruiamo insieme un chatbot funzionale con Crafter.ai in tempo reale. Dal design della conversazione all'integrazione con i canali, scopri come creare il tuo primo agente AI senza una riga di codice. https://www.youtube-nocookie.com/embed/_0gXY1tv35g 2025-04-10 yes no https://crafter.ai/it/video-it/impatto-dellai-sul-lavoro-webinar/ https://crafter.ai/img/webinars/webinar-impatto-dellai-sul-lavoro.webp Impatto dell'AI sul lavoro Secondo appuntamento dedicato all'impatto dell'AI sul lavoro: dati, ricerche e analisi concrete su come l'intelligenza artificiale sta modificando la struttura occupazionale, i salari, la produttivita e le disuguaglianze nel mercato del lavoro. https://www.youtube-nocookie.com/embed/wsRaB7QS0co 2025-04-01 yes no https://crafter.ai/it/video-it/integrare-ai-nel-turismo-webinar/ https://crafter.ai/img/webinars/integrare-ai-nel-turismo-webinar.webp Integrare AI nel turismo Come integrare l'AI nel turismo per automatizzare il customer care, personalizzare l'esperienza del viaggiatore e aumentare le prenotazioni. Casi d'uso pratici per hotel, tour operator e agenzie di viaggio. https://www.youtube-nocookie.com/embed/hi_4iUPl6vE 2025-06-01 yes no https://crafter.ai/it/video-it/intelligenza-artificiale-nel-settore-alimentare-webinar/ https://crafter.ai/img/webinars/intelligenza-artificiale-nel-settore-alimentare.webp Intelligenza Artificiale nel settore alimentare In un settore caratterizzato da margini ridotti e picchi imprevedibili, l'intelligenza artificiale nel settore alimentare è diventata una necessità strategica. Scopri il webinar con il caso Centrale del Latte di Torino. https://www.youtube-nocookie.com/embed/KNIiCuAFUc8 2026-02-01 yes no https://crafter.ai/it/video-it/knowledge-base-negli-llm-webinar/ https://crafter.ai/img/webinars/webinar-sulla-knowledge-base-negli-llm.webp Knowledge Base negli LLM Come funziona la Knowledge Base negli LLM e cosa significa per le aziende adottare la tecnologia RAG. Un webinar tecnico e pratico per capire come gli agenti AI accedono alle informazioni aziendali e forniscono risposte precise. https://www.youtube-nocookie.com/embed/S4Boc3OP2pI 2025-04-08 yes no https://crafter.ai/it/video-it/progettare-le-conversazioni-degli-agenti-ai-webinar/ https://crafter.ai/img/webinars/webinar-su-come-progettare-le-conversazioni-degli-agenti-ai.webp Progettare le conversazioni degli agenti AI La qualità di un agente AI dipende dal design delle sue conversazioni. In questo webinar esploriamo le tecniche di conversation design per agenti AI: flussi, intenti, entità, fallback e best practice per creare esperienze conversazionali efficaci. https://www.youtube-nocookie.com/embed/oDp9-THQQMM 2025-04-05 yes no https://crafter.ai/it/video-it/rischi-ai-webinar/ https://crafter.ai/img/webinars/webinar-athics-ai-privacy-e-futuro-digitale.webp I rischi dell'AI generativa: tra etica e privacy L'AI generativa apre opportunità enormi, ma porta con sé rischi concreti: bias algoritmici, violazioni della privacy, disinformazione e questioni di responsabilità. In questo webinar analizziamo i rischi dell'AI con esperti di etica e diritto digitale. https://www.youtube-nocookie.com/embed/v31LblR2a-k 2025-11-01 yes no https://crafter.ai/en/video-use-case-en/video-use-case-ai-agents-for-banks/ https://crafter.ai/images/use-cases/agenti-ai-banche.webp AI Agents for Banks How AI Agents are transforming banking: operational efficiency, personalised customer experience, regulatory compliance and advanced decision support for financial institutions. https://www.youtube-nocookie.com/embed/cj0AQh7eqN8 yes no https://crafter.ai/en/video-use-case-en/video-use-case-ai-agents-for-insurance/ https://crafter.ai/images/use-cases/agenti-ai-assicurazioni.webp AI Agents for Insurance Discover how AI Agents are transforming the insurance sector: automated claims processing, accurate underwriting, personalised customer interactions and 24/7 support. https://www.youtube-nocookie.com/embed/JZuFMlkiPZU yes no https://crafter.ai/en/video-use-case-en/video-use-case-ai-agents-in-retail/ https://crafter.ai/images/use-cases/agenti-ai-retail.webp AI Agents in Retail How AI Agents are transforming retail: 24/7 customer support, personalised sales assistance, operational optimisation and advanced data insights for physical and online stores. https://www.youtube-nocookie.com/embed/Hi0WIdEvF8s yes no https://crafter.ai/en/video-use-case-en/video-use-case-ai-for-employee-onboarding/ https://crafter.ai/images/use-cases/ai-onboarding-dipendenti.webp AI for Employee Onboarding How AI is transforming employee onboarding: faster time-to-productivity, higher retention rates, personalised learning paths and reduced HR workload from day one. https://www.youtube-nocookie.com/embed/IWHGvG3Nv48 yes no https://crafter.ai/en/video-use-case-en/video-use-case-ai-for-recruitment/ https://crafter.ai/images/use-cases/ai-cv-screening.webp AI for Recruitment How AI is transforming recruitment: accelerated candidate sourcing, enhanced CV screening, precision matching, bias reduction and an improved candidate experience. https://www.youtube-nocookie.com/embed/11aRjIEeHfE yes no https://crafter.ai/en/video-use-case-en/video-use-case-ai-in-public-administration/ https://crafter.ai/images/use-cases/ai-pubblica-amministrazione.webp AI in Public Administration How AI Agents are modernising public administration: faster citizen services, operational efficiency, transparency and a smarter, more accessible public sector. https://www.youtube-nocookie.com/embed/KtKZd-WyqTA yes no https://crafter.ai/en/video-use-case-en/video-use-case-create-ai-agents-with-crafter-ai/ https://crafter.ai/images/use-cases/creare-ai-agents-con-crafter.webp Create AI Agents with Crafter.ai Discover how to create custom AI Agents with Crafter.ai without programming skills: intuitive interface, Flow Designer, RAG, multichannel support and advanced analytics. https://www.youtube-nocookie.com/embed/q0iACRkuLZ4 yes no https://crafter.ai/en/video-use-case-en/video-use-case-creating-ai-agents-for-ecommerce/ https://crafter.ai/images/use-cases/ai-agents-ecommerce.webp Creating AI Agents for Ecommerce How AI Agents are revolutionising online shopping: seamless contextual conversations, catalogue navigation, personalisation, conversion optimisation and customer loyalty. https://www.youtube-nocookie.com/embed/72zcJGUJ04o yes no https://crafter.ai/en/video-use-case-en/video-use-case-how-to-create-ai-agents-for-tourism/ https://crafter.ai/images/use-cases/ai-agents-turismo.webp How to Create AI Agents for Tourism How AI Agents are transforming tourism and hospitality: personalised booking assistance, 24/7 support, operational automation and seamless guest experience from enquiry to checkout. https://www.youtube-nocookie.com/embed/55q58okuRUk yes no https://crafter.ai/it/video-use-case-it/video-use-case-agenti-ai-nel-retail/ https://crafter.ai/images/use-cases/agenti-ai-retail.webp Agenti AI nel Retail Scopri come gli agenti AI nel retail con Crafter.ai automatizzano l'assistenza clienti 24/7, supportano le vendite, personalizzano l'esperienza e ottimizzano le operazioni. https://www.youtube-nocookie.com/embed/Hi0WIdEvF8s yes no https://crafter.ai/it/video-use-case-it/video-use-case-agenti-ai-per-le-assicurazioni/ https://crafter.ai/images/use-cases/agenti-ai-assicurazioni.webp Agenti AI per le Assicurazioni Scopri come gli agenti AI per le assicurazioni gestiscono autonomamente le conversazioni, si integrano con ERP e CRM, usano analisi predittiva e automatizzano assistenza, preventivi e gestione sinistri. https://www.youtube-nocookie.com/embed/JZuFMlkiPZU yes no https://crafter.ai/it/video-use-case-it/video-use-case-agenti-ai-per-le-banche/ https://crafter.ai/images/use-cases/agenti-ai-banche.webp Agenti AI per le Banche Scopri come gli agenti AI per le banche automatizzano processi complessi, personalizzano l'esperienza cliente, garantiscono sicurezza e compliance, e supportano decisioni strategiche. https://www.youtube-nocookie.com/embed/cj0AQh7eqN8 yes no https://crafter.ai/it/video-use-case-it/video-use-case-ai-per-cv-screening/ https://crafter.ai/images/use-cases/ai-cv-screening.webp AI per CV Screening Scopri come l'AI per CV screening trasforma il processo di selezione: velocità e scalabilità, precisione nel matching, riduzione dei pregiudizi e miglioramento dell'esperienza del candidato. https://www.youtube-nocookie.com/embed/11aRjIEeHfE yes no https://crafter.ai/it/video-use-case-it/video-use-case-ai-per-onboarding-dei-dipendenti/ https://crafter.ai/images/use-cases/ai-onboarding-dipendenti.webp AI per l'Onboarding dei Dipendenti Scopri come l'AI per l'onboarding dei dipendenti riduce i tempi del 53%, aumenta la retention del 16% e risparmia oltre $18.000/anno automatizzando pre-boarding, formazione e feedback. https://www.youtube-nocookie.com/embed/IWHGvG3Nv48 yes no https://crafter.ai/it/video-use-case-it/video-use-case-ai-pubblica-amministrazione/ https://crafter.ai/images/use-cases/ai-pubblica-amministrazione.webp AI nella Pubblica Amministrazione Scopri come l'AI nella Pubblica Amministrazione con Crafter.ai automatizza le richieste ricorrenti, supporta la compilazione di documenti, offre assistenza multilingua h24 e riduce il carico del personale. https://www.youtube-nocookie.com/embed/KtKZd-WyqTA yes no https://crafter.ai/it/video-use-case-it/video-use-case-creare-ai-agents-con-crafter/ https://crafter.ai/images/use-cases/creare-ai-agents-con-crafter.webp Creare AI Agents con Crafter.ai Scopri come creare AI Agents personalizzati con Crafter.ai senza competenze di programmazione: interfaccia intuitiva, Flow Designer, RAG, multicanalità e analytics avanzate. https://www.youtube-nocookie.com/embed/q0iACRkuLZ4 yes no https://crafter.ai/it/video-use-case-it/video-use-case-creare-ai-agents-per-ecommerce/ https://crafter.ai/images/use-cases/ai-agents-ecommerce.webp Creare AI Agents per eCommerce Scopri come creare AI agents per ecommerce con Crafter.ai: personalizzazione dell'esperienza, assistenza in tempo reale, conversazioni fluide e contestuali su ogni canale, anche WhatsApp. https://www.youtube-nocookie.com/embed/72zcJGUJ04o yes no https://crafter.ai/it/video-use-case-it/video-use-case-creare-ai-agents-per-il-turismo/ https://crafter.ai/images/use-cases/ai-agents-turismo.webp Creare AI Agents per il Turismo Scopri come creare AI Agents per il turismo con Crafter.ai: integrazione con Booking Engine, assistenza 24/7, personalizzazione dinamica e automazione della customer journey. https://www.youtube-nocookie.com/embed/55q58okuRUk yes no https://crafter.ai/it/video-tutorial-it/ https://img.youtube.com/vi/e1BI23DIuCg/hqdefault.jpg Panoramica della piattaforma Crafter.ai Crafter.ai è una piattaforma SaaS di conversational AI che permette di creare AI Agent e chatbot senza scrivere codice. In questo video introduttivo scopri come è organizzata l'interfaccia e quali sono i principali moduli a tua disposizione. https://www.youtube-nocookie.com/embed/e1BI23DIuCg yes no https://img.youtube.com/vi/BBLqyFyt8S8/hqdefault.jpg Workspace: organizza i tuoi AI Agent Il Workspace è il punto di partenza della piattaforma: da qui crei, organizzi e gestisci tutti i tuoi AI Agent. Scopri come strutturare progetti, ambienti e collaboratori per lavorare in modo ordinato anche su più chatbot in parallelo. https://www.youtube-nocookie.com/embed/BBLqyFyt8S8 yes no https://img.youtube.com/vi/-ghmIC67NCU/hqdefault.jpg RAG: Retrieval-Augmented Generation con i tuoi documenti Con il modulo RAG di Crafter.ai puoi caricare i tuoi documenti (PDF, Word, CSV, JSON) e trasformarli nella knowledge base dell'AI Agent. Il chatbot userà la Retrieval-Augmented Generation per rispondere in modo accurato e contestualizzato, citando le fonti. https://www.youtube-nocookie.com/embed/-ghmIC67NCU yes no https://img.youtube.com/vi/7FOMC_I3Gtw/hqdefault.jpg Q&A: domande e risposte per il chatbot Il modulo Q&A ti permette di insegnare al chatbot risposte precise per domande ricorrenti. Ideale per FAQ, policy aziendali e contenuti che richiedono una risposta deterministica e curata, senza affidarsi solo al modello generativo. https://www.youtube-nocookie.com/embed/7FOMC_I3Gtw yes no https://img.youtube.com/vi/6I7u1YrK5gI/hqdefault.jpg Analytics e trascrizioni delle conversazioni La dashboard di analytics di Crafter.ai ti mostra metriche, andamenti delle conversazioni e KPI del chatbot. Puoi consultare trascrizioni complete, filtrarle per data o canale ed esportare report CSV per analisi più approfondite. https://www.youtube-nocookie.com/embed/6I7u1YrK5gI yes no https://img.youtube.com/vi/01j6caYf5MI/hqdefault.jpg Flow Designer: crea flussi conversazionali visivi Il Flow Designer è l'editor visuale per costruire flussi conversazionali drag-and-drop. Definisci percorsi guidati, condizioni e azioni del chatbot in modo grafico, senza scrivere una riga di codice. https://www.youtube-nocookie.com/embed/01j6caYf5MI yes no https://img.youtube.com/vi/WLr0qXvE0uw/hqdefault.jpg MCP Tools: connetti il chatbot a sistemi esterni Gli MCP Tools (Model Context Protocol) permettono al tuo AI Agent di richiamare strumenti e servizi esterni in tempo reale: query a database, chiamate a API, accesso a sistemi gestionali. Una marcia in più per agenti AI veramente operativi. https://www.youtube-nocookie.com/embed/WLr0qXvE0uw yes no https://img.youtube.com/vi/tALcuZNnRw8/hqdefault.jpg Webhook: integra il chatbot con API esterne Con i webhook di Crafter.ai puoi inviare e ricevere dati da qualsiasi API esterna direttamente durante la conversazione. Perfetto per integrare CRM, sistemi di ticketing, e-commerce o qualunque servizio HTTP. https://www.youtube-nocookie.com/embed/tALcuZNnRw8 yes no https://img.youtube.com/vi/B3up6AKUS-M/hqdefault.jpg Connettori: un bot su tutti i canali con KB condivisa Con i Connettori distribuisci lo stesso bot su più canali — Web Widget, WhatsApp e altri — senza duplicare nulla: Knowledge Base, flussi, system prompt e tool sono condivisi automaticamente tra tutti i canali. Il Web Widget è il canale predefinito già attivo su ogni bot e si integra in qualsiasi pagina web in pochi click. Scegli tra Modalità Proattiva (il bot invia automaticamente il messaggio di benvenuto) e Modalità Reattiva (risponde solo quando l'utente scrive). https://www.youtube-nocookie.com/embed/B3up6AKUS-M yes no https://img.youtube.com/vi/qqgxXJzivOU/hqdefault.jpg Prompting: scrivi istruzioni efficaci per l'LLM Il prompting è l'arte di istruire il Large Language Model che guida il tuo AI Agent. In questo tutorial vedi best practice, struttura dei prompt di sistema, tono di voce e strategie per ottenere risposte coerenti e on-brand. https://www.youtube-nocookie.com/embed/qqgxXJzivOU yes no https://img.youtube.com/vi/q-XohWNYCBU/hqdefault.jpg Settings: configura il bot, data retention e limiti tool Nella sezione Settings personalizzi il comportamento di base del tuo bot: modifichi il nome, scegli la lingua di risposta predefinita, configuri il periodo di conservazione dei dati delle conversazioni e imposti i limiti di invocazione dei tool. Un limite tool più alto permette al bot di gestire processi più complessi (funzioni, API, webhook) ma incide sul consumo di credito: trovare il giusto equilibrio è fondamentale per ottimizzare le performance senza sprechi. https://www.youtube-nocookie.com/embed/q-XohWNYCBU yes no https://img.youtube.com/vi/hkCj9xFWY6o/hqdefault.jpg Chatroom: personalizza grafica e start-intent del chatbot Nella Chatroom modifichi in tempo reale l'aspetto del widget del chatbot applicando le tue brand guidelines (colori, logo, font) e configuri lo start-intent, ovvero il messaggio iniziale con cui il bot accoglie l'utente. Tutto in anteprima live, senza scrivere CSS. https://www.youtube-nocookie.com/embed/hkCj9xFWY6o yes no https://img.youtube.com/vi/sMZDfNwLxx0/hqdefault.jpg Deploy: pubblica il bot via Web Widget e gestisci gli snapshot Nell'area Deploy copi lo script di embedding del Web Widget e lo incolli nell'head del tuo sito: il chatbot appare automaticamente in basso a destra. Usi gli snapshot — fotografie dello stato del bot — per pubblicare in produzione la versione corrente, monitorare le release e tornare indietro in sicurezza se serve. Così le modifiche in sviluppo non finiscono mai in produzione per errore. https://www.youtube-nocookie.com/embed/sMZDfNwLxx0 yes no https://crafter.ai/en/video-tutorial-chatbot-en/ https://img.youtube.com/vi/Lkq5bwFz_5o/hqdefault.jpg Crafter.ai Platform Overview Crafter.ai is a no-code SaaS platform for building conversational AI Agents and chatbots. In this introductory video you'll discover how the interface is organized and which main modules are available to you. https://www.youtube-nocookie.com/embed/Lkq5bwFz_5o yes no https://img.youtube.com/vi/C5tYy0wIG4o/hqdefault.jpg Workspace: Organize Your AI Agents The Workspace is the starting point of the platform: from here you create, organize and manage all your AI Agents. Learn how to structure projects, environments and collaborators to work efficiently on multiple chatbots in parallel. https://www.youtube-nocookie.com/embed/C5tYy0wIG4o yes no https://img.youtube.com/vi/LVGl2fRmER8/hqdefault.jpg RAG: Retrieval-Augmented Generation with Your Documents With Crafter.ai's RAG module you can upload your documents (PDF, Word, CSV, JSON) and turn them into the AI Agent's knowledge base. The chatbot uses Retrieval-Augmented Generation to deliver accurate, context-aware answers grounded in your sources. https://www.youtube-nocookie.com/embed/LVGl2fRmER8 yes no https://img.youtube.com/vi/1i-kwDwCHqk/hqdefault.jpg Q&A: Questions and Answers for Your Chatbot The Q&A module lets you teach your chatbot precise answers for recurring questions. Ideal for FAQs, company policies and content that requires a deterministic, curated response, without relying solely on the generative model. https://www.youtube-nocookie.com/embed/1i-kwDwCHqk yes no https://img.youtube.com/vi/wRCZU-86SlE/hqdefault.jpg Analytics and Conversation Transcripts Crafter.ai's analytics dashboard shows you metrics, conversation trends and chatbot KPIs. You can browse full transcripts, filter them by date or channel, and export CSV reports for deeper analysis. https://www.youtube-nocookie.com/embed/wRCZU-86SlE yes no https://img.youtube.com/vi/D5gICpFtovQ/hqdefault.jpg Flow Designer: Build Visual Conversational Flows The Flow Designer is the visual editor for building conversational flows with drag-and-drop. Define guided paths, conditions and chatbot actions graphically, without writing a single line of code. https://www.youtube-nocookie.com/embed/D5gICpFtovQ yes no https://img.youtube.com/vi/l6flW3AceFg/hqdefault.jpg MCP Tools: Connect Your Chatbot to External Systems MCP Tools (Model Context Protocol) let your AI Agent invoke external tools and services in real time: database queries, API calls, access to enterprise systems. The extra gear for truly operational AI agents. https://www.youtube-nocookie.com/embed/l6flW3AceFg yes no https://img.youtube.com/vi/yM3UDnkLH00/hqdefault.jpg Webhook: Integrate Your Chatbot with External APIs With Crafter.ai webhooks you can send and receive data from any external API directly during the conversation. Perfect for integrating CRM, ticketing systems, e-commerce or any HTTP service. https://www.youtube-nocookie.com/embed/yM3UDnkLH00 yes no https://img.youtube.com/vi/hFFkjREVvQE/hqdefault.jpg Connectors: One Bot Across All Channels with Shared KB With Connectors you distribute the same bot across multiple channels — Web Widget, WhatsApp and others — without duplicating anything: knowledge base, flows, system prompt and tools are automatically shared across all channels. The Web Widget is the default channel already active on every bot and integrates into any web page in just a few clicks. Choose between Proactive Mode (the bot automatically sends the welcome message) and Reactive Mode (replies only when the user writes). https://www.youtube-nocookie.com/embed/hFFkjREVvQE yes no https://img.youtube.com/vi/jUbp9l1Wu6Y/hqdefault.jpg Prompting: Write Effective Instructions for the LLM Prompting is the art of instructing the Large Language Model that powers your AI Agent. In this tutorial you'll see best practices, system prompt structure, tone of voice and strategies to obtain consistent, on-brand answers. https://www.youtube-nocookie.com/embed/jUbp9l1Wu6Y yes no https://img.youtube.com/vi/ZcYrg17C_Hg/hqdefault.jpg Settings: Configure Bot, Data Retention and Tool Limits In the Settings section you customize your bot's base behavior: change the bot's name, choose the default reply language, configure the retention period for conversation data and set tool invocation limits. A higher tool limit lets the bot handle more complex processes (functions, APIs, webhooks) but impacts credit consumption: striking the right balance is key to optimize performance without waste. https://www.youtube-nocookie.com/embed/ZcYrg17C_Hg yes no https://img.youtube.com/vi/m6e0PfyZca4/hqdefault.jpg Chatroom: Customize Widget Look and Start-Intent In the Chatroom you customize the chatbot widget look in real time by applying your brand guidelines (colors, logo, fonts) and you configure the start-intent — the welcome message the bot uses to greet users. All previewed live, with no CSS needed. https://www.youtube-nocookie.com/embed/m6e0PfyZca4 yes no https://img.youtube.com/vi/ZQhioy07mB4/hqdefault.jpg Deploy: Publish via Web Widget and Manage Snapshots In the Deploy section you copy the Web Widget embedding script and paste it into your website's head: the chatbot appears automatically in the bottom-right corner. You use snapshots — point-in-time captures of the bot's state — to publish the current version in production, monitor releases and roll back safely if needed. This way development changes never reach production by mistake. https://www.youtube-nocookie.com/embed/ZQhioy07mB4 yes no