by Eleonora | Dec 2, 2021 | crafter.ai-EN
Virtual agents continuous learning – What makes the user experience truly positive? Response speed, convenience, consistency, friendliness, but also empathy and “human touch”. These are the elements that emerge from PriceWaterhouseCooper’s...
by Eleonora | Nov 25, 2021 | crafter.ai-EN
Social media virtual assistants -According to Facebook data, 2 billion messages are exchanged between people and companies every month. Whatsapp, Telegram, Messenger, Instagram, Slack are communication channels between people, but also between people and businesses. A...
by Eleonora | Nov 18, 2021 | crafter.ai-EN
AI predictions 2022 – Forrester Research’s 2022 Forecast Report explores the dynamics and trends that will impact the business next year. Companies that want to compete in the new market changed by the Covid 19 pandemic must be bold and definitively...
by Eleonora | Nov 11, 2021 | crafter.ai-EN
Conversational AI events 2021 – November will be a month full of events for Athics and CRAFTER.AI ™! Today, Thursday November 11th, we will talk about “Conversational AI in the Energy market” at the AI Application Talk roundtable reserved for the...
by Eleonora | Nov 4, 2021 | crafter.ai-EN
Real time customer experience – The secret to the competitive advantage in terms of customer experience lies in the ability to make decisions and to respond in real time. To give a definition of “real time” on the market and how companies are facing...
by Eleonora | Oct 28, 2021 | crafter.ai-EN
Virtual supply chain assistants – An Oracle survey on the future of customer experience conducted on a sample of international senior executives, reports that virtual agents will save more than $8 billion costs per year by 2022. Companies are now more aware of...
